Transportation Dispatch Specialist

Albemarle County Public Schools; Charlottesville (VA); On-site; USD 61,176,000 - 73,412,000; Full time

Job summary

Albemarle County Public Schools Transportation seeks a Transportation Dispatch Specialist to support daily operations in Charlottesville, VA. You will coordinate bus routes, monitor GPS, communicate with drivers and schools, and ensure timely updates via phone, email, and two-way radio.

CDL with school bus endorsement is required within 6 months of hire. Full-time, 12 months, non-exempt, with benefits; starting date immediately.

Qualifications

• CDL required and must be obtained within 6 months of hire.
• Two years experience as a school bus driver is desirable.
• Experience with pupil transportation or transportation logistics is preferred.

Responsibilities

• Communicates with fleet vehicles via two-way radio.
• Assists customers in person, via phone and email regarding bus routes and status of operations.
• Sends emails to schools daily for sub bus driver and bus number information.
• Communicates to parents and schools through Bright Arrow messaging when route times change.
• Maintains daily absentee logs and schedules substitute drivers and assistants.
• Monitors operations using GPS and reports data for monthly records.

Skills

Dispatch experience

CDL with school bus endorsement

Public school operations

Customer service

Data entry

Tools

GPS system

Job description

Transportation Dispatch Specialist

Albemarle County Public Schools Transportation - Charlottesville, Virginia Open in Google Maps

This job is also posted in Albemarle County Public Schools

Job Details

Job ID: 5891014

Application Deadline: Posted until filled

Posted: Aug 18, 2026 4:00 AM (UTC)

Starting Date: Immediately

Job Description

Transportation Dispatch Specialist

Albemarle County Public Schools

Department of Transportation

Full-Time, 12 months

Non-Exempt, Pay Grade 11

VRS-Eligible, Benefits-Eligible

*Dispatch experience, CDL with school bus endorsement, Public School operational experience Preferred

Essential Functions:

• Communicates with fleet vehicles via two-way radio;
• Assists customers in person, via phone and email regarding bus routes and status of operations; makes necessary calls for drivers to parents or schools;
• Sends emails to schools daily for sub bus driver and bus number information;
• Communicates to parents and schools through Bright Arrow messaging when any changes to established route times are necessary;
• Files pre-trip inspection forms, discharge forms, and manifest forms, etc.; provides bus route manifest for drivers as needed; creates spreadsheets for tracking purposes and enters data; fax or email manifests to schools for sub drivers;
• Collects accident information and contacts the proper authorities; notifies VDOT of road hazards;
• Commercial Driver's License (CDL) is required and must be obtained within 6 months of hire; Drives AM or PM, route, as required, daily. In addition, may be required to drive a vehicle or serve as a transportation assistant;
• Monitors operations using the global positioning satellite system and provides information to department leadership team; monitors radio to ensure compliance with government and local regulations; collects information from a variety of sources and compiles data for monthly reports;
• Views and archives security videos; converts to email form to submit to the school administrators and department staff;
• Maintains daily absentee log; schedules substitute drivers and assistants; computes and submits necessary working hours for substitute bus drivers and transportation assistants; explains maps to substitute drivers;
• Communicates with school personnel to keep student files updated; updates student information in a database;
• Directs/coordinates and instructs drivers when student issues arise;
• Keeps a daily log of incidents and issues when they occur during the operational day, including key radio transmissions as well as telephone conversations;
• Maintains filing systems for school bus and car pre-trip inspection forms, lead driver coversheets, and bus discipline referrals;
• Assigned administrative duties between AM and PM runs;
• Performs related duties as required;
• Files pre-trip inspection forms, discharge forms, and manifest forms, etc.; copy of bus route manifest for drivers as needed; creates spreadsheets for dispatch and enters data; faxes or e-mails manifest to schools for sub drivers;
• Collects accident information and contacts the proper authorities; notifies VDOT of road hazards;
• Drives a vehicle or serves as transportation assistant when needed;
• Monitors operations using the global positioning satellite system and reports to administration; monitors radio to ensure compliance with government and local regulations; collects information from a variety of sources and compiles data for monthly reports;
• Views and archive security videos; convert to email form to submit to the school administrators and department staff;
• Maintains daily absentee log; schedule substitute drivers and assistants; compute and submit necessary working hours or substitute bus drivers and transportation assistants; explain maps to substitute drivers;
• Notify drivers/assistants of route and pay changes and get their signatures;
• Communicates with school personnel to keep student files updated; updates student information in the database;
• Directs drivers when student issues arise;
• Conducts planning for a complex system of pupil transportation services specific to field trip requests, field trip data entry, and other supplemental services supporting the Division.
• Keeps a daily log of major highlights of the operational day including key radio transmissions as well as telephone conversations;
• Maintains computer filing system for school bus and car pre-trip inspection forms;
• Maintains a hard-copy filing system for lead driver cover sheets and bus discipline referrals;
• Performs related duties as required.
• Collects accident information and contacts the proper authorities; notify VDOT of road hazards;
• Drive a vehicle or serve as transportation assistant when needed;
• Monitor operations using the global positioning satellite system and report to administration; monitor radio to ensure compliance with government and local regulations; collect information from a variety of sources and compile data for monthly reports;
• View and archive security videos; convert to email form to submit to the school administrators and department staff;
• Maintain daily absentee log; schedule substitute drivers and assistants; compute and submit necessary working hours or substitute bus drivers and transportation assistants; explain maps to substitute drivers;
• Notify drivers/assistants of route and pay changes and get their signatures;
• Communicate with school personnel to keep student files updated; update student information in data base;
• Direct drivers when student issues arise;
• Keep a daily log of major highlights of the operational day including key radio transmissions as well as telephone conversations;
• Maintain computer filing system for school bus and car pre-trip inspection forms;
• Maintain a hard-copy filing system for lead driver cover sheets and bus discipline referrals;
• Performs related duties as required.
• Collects accident information and contacts the proper authorities; notify VDOT of road hazards;
• Drive a vehicle or serve as transportation assistant when needed;
• Monitor operations using the global positioning satellite system and report to administration; monitor radio to ensure compliance with government and local regulations; collect information from a variety of sources and compile data for monthly reports;
• View and archive security videos; convert to email form to submit to the school administrators and department staff;
• Maintain daily absentee log; schedule substitute drivers and assistants; compute and submit necessary working hours or substitute bus drivers and transportation assistants; explain maps to substitute drivers;
• Notify drivers/assistants of route and pay changes and get their signatures;
• Communicate with school personnel to keep student files updated; update student information in data base;
• Direct drivers when student issues arise;
• Keep a daily log of major highlights of the operational day including key radio transmissions as well as telephone conversations;
• Maintain computer filing system for school bus and car pre-trip inspection forms;
• Maintain a hard-copy filing system for lead driver cover sheets and bus discipline referrals;
• Performs related duties as required.

Knowledge, Skills and Abilities:

Knowledge of State and Local laws and regulations regarding pupil transportation and FCC regulations and etiquette regarding the operation of a two-way radio system; Ability to operate audio-visual, multi-line phone, GPS, and other office equipment; Knowledge of department bus routes and schedules, County of Albemarle, and school site locations; Ability to: effectively utilize computer hardware and software applications including ACPS timekeeping system, employee self-serve system, email, systems and technology as required. Ability to maintain a positive, professional attitude. Ability to establish and maintain an effective working relationship with school and department staff. Strong listening, oral, and written communication skills, ability to receive and communicate effectively, and relay information in a timely and accurate manner; ability to evaluate situations, and exercise sound judgment. Demonstrates understanding of cultural competency and promotes a climate of equity and inclusion.

Education and Experience:

Any combination of education experience equivalent to graduation from high school and at least one year of pupil transportation, mass transit, transportation logistics, or other related experience; two years experience as a school bus driver is desirable; Commercial Driver's License (CDL) required and must be obtained within 6-months of hire. SPECIAL REQUIREMENTS: Satisfactory health conditions as certified by competent medical authority.

Any combination of education experience equivalent to graduation from high school and at least one year of pupil transportation, mass transit, transportation logistics, or other related experience; two years experience as a school bus driver is desirable; Commercial Driver's License (CDL) required and must be obtained within 6-months of hire. SPECIAL REQUIREMENTS: Satisfactory health conditions as certified by competent medical authority.

Physical Conditions and Nature of Work Contacts:

Any combination of education experience equivalent to graduation from high school and at least one year of pupil transportation, mass transit, transportation logistics, or other related experience; two years experience as a school bus driver is desirable; Commercial Driver's License (CDL) required and must be obtained within 6-months of hire. SPECIAL REQUIREMENTS: Satisfactory health conditions as certified by competent medical authority.

Any combination of education experience equivalent to graduation from high school and at least one year of pupil transportation, mass transit, transportation logistics, or other related experience; two years experience as a school bus driver is desirable; Commercial Driver's License (CDL) required and must be obtained within 6-months of hire. SPECIAL REQUIREMENTS: Satisfactory health conditions as certified by competent medical authority.

Evaluation:

Performance will be evaluated on ability and effectiveness in carrying out the above responsibilities.

Position Type: Full-Time

Salary: $21.35 to $25.62 Per Hour

Job Requirements

Contact Information

• Teresa Van Petten , Transportation Operations Manager
• Transportation
• Phone: [phone]
• Email: [e-mail]