Transportation Dispatch & Intake Coordinator

Express Employment Professionals - Cincinnati East; Canton (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Full-Time and Part-Time opportunities

Supportive team environment

Opportunity to learn and grow

Work with a respected local employer

Job summary

Express Pros Canton in Akron, OH area is looking for an Intake & Dispatch Coordinator to support a transportation services company. The role involves scheduling transportation trips, communicating with drivers and clients, and handling administrative and billing tasks.

This position offers both Full-Time and Part-Time schedules, with daytime business hours and varying hours. The ideal candidate enjoys helping people, staying organized, and thrives in a busy office environment.

Qualifications

• High School Diploma or GED required.
• Office, customer service, dispatch, scheduling, or administrative experience preferred.
• MS Office/M365 skills including Outlook, Word, and Excel.
• Strong communication and customer service skills.
• Good organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and assist customers, brokers, and facilities
• Schedule and coordinate transportation trips
• Communicate trip information with drivers
• Enter and update information in company databases
• Review trip information for accuracy
• Assist with billing and data entry tasks
• Track information using Excel spreadsheets
• Maintain organized electronic and paper files
• Help resolve scheduling issues as they arise
• Assist management with various office projects and administrative duties

Skills

Customer service

Communication

Organization

Multitasking

MS Office

Education

High School Diploma or GED

Tools

RoutingBox

Connecteam

Excel

Job description

Express Pros Canton in Akron, OH area is looking for an Intake & Dispatch Coordinator to support a transportation services company. The role involves scheduling transportation trips, communicating with drivers and clients, and handling administrative and billing tasks.

This position offers both Full-Time and Part-Time schedules, with daytime business hours and varying hours. The ideal candidate enjoys helping people, staying organized, and thrives in a busy office environment.