Transportation Coordinator - North Reading

Beacon Mobility; North Reading (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A well-established company in the transportation sector is seeking a dedicated Transportation Coordinator to join their team. The role involves supervising drivers, implementing efficient transportation routes, and building positive relationships with clients and staff. Ideal candidates should have prior supervisory experience, excellent customer service skills, and a passion for working with children. Join us in making a difference in the lives of special needs students.

Qualifications

• Must have prior supervising experience.
• Excellent customer service skills and problem-solving abilities.
• Enjoy working with children.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes based on client needs.
• Maintain compliance with Company policies and promote good performance.

Skills

Customer service

Problem solving

Detail-oriented

Technology skills

Tools

Microsoft Office

Google Chrome

Android tablets

Job description

NRT Bus, Inc.

NRT Bus is seeking a Transportation Coordinator to join its growing team!

As part of the Beacon Mobility Family of Companies- NRT Bus was founded with the idea of partnering with school districts to provide superior service and expertise in transporting special needs students to and from educational settings. Since that time we've steadily grown by providing best in class service, creating significant value to our school district partners. NRT has built its brand upon doing "Whatever It Takes" to ensure that the individual requirements of our students are met each day.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Responsible for developing and implementing efficient routes across several regions with
  
  

regard to individual client needs. * Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance. * Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional

relations with guardians, clients, program staff, customer staff, and all Company

employees * Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example. * Promote good performance through your positive support and recommend reassignment or appropriate discipline for non-compliance with Company rules or standards. * Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back-up for absent drivers. * Build and maintain a positive relationship with those you supervise; understand and address the challenges they face. * Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract. * Maintain detailed and organized records to accurately perform monthly billing count.

Qualifications

• Must have prior supervising experience.
• Must be self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail-oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver's license and respond to coverage needs as required.
• Must be able to work comfortably in a small and busy office environment.
• Must be flexible and adaptable with ever-changing assignments.
  
  

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

NRT Bus is a company that cares. Our positive attitude is reflected in our management style and in our employees' attitude, starting with our staff, mechanics and office professionals.

NRT Bus provides home-to-school bus transportation for students in areas throughout Eastern Massachusetts, Central Massachusetts and Southern New Hampshire.