Transportation Coordinator

Student Transportation Of America; Salem (NH); On-site; USD 21,000 - 30,000; Part time

Job summary

Student Transportation Of America in Salem, NH seeks a part-time routing coordinator to manage a school transportation software suite and ensure daily routing updates for in-district and out-of-district runs from our Salem Terminal.

You will optimize routes, transfer geographic data, and generate maps while communicating with schools, parents, drivers, and operations leads. This role requires strong organizational, multi-tasking, and customer-service skills in a fast-paced environment.

Qualifications

• Must have highly developed interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Must be able to communicate effectively and professionally with all levels of Operations, School District Personnel, parents, and employees.
• Detail orientated with strong organizational and time management skills; ability to multi-task, and prioritize is essential.

Responsibilities

• Develop, implement, and maintain routing with computerized software.
• Transfer geographical data, and prepare maps, programs, and related graphical media.
• Develop optimization strategies using various GPS programs designed to ensure our customers are serviced in a highly effective and efficient manner.
• Provide routing process improvement recommendations to your Supervisor/Manager; create, edit, correct, and delete routes and observe and track route timing, and provide customer route updates and billing information to finance department.
• Communicate with schools, parents, drivers and aides; answer telephone inquiries and communicate on two-way radio providing instruction to drivers.
• Assist with scheduling to ensure all vehicles are staffed for the day.
• Read and follow established School District contracts.
• Report concerns, violations, or issues to the Terminal Manager.
• Keep records and submit reports as required or requested.
• Be on-call for emergencies and weekends as needed.
• Participate in company required training, or as assigned by manager.
• Coordinate SPED routes with respective students; enter student in system to assign route number and driver while notifying the parent.
• Ensure compliance of all state required paperwork and documentation for SPED students and ensure General Manager is aware and reviews all documentation supplied by the school.
• Perform other duties and special projects as assigned.

Skills

Interpersonal skills

Fast-paced environment

Communication skills

Detail oriented

Time management

Multi-tasking

Prioritization

Tools

Routing software

Microsoft Office

Job description

Under the direction of the Terminal Manager, this part-time hourly position will manage a school transportation software suite, ensuring daily routing updates for both in-district and out-of-district schools from our Salem Terminal. The role involves efficiently and cost-effectively managing day-to-day transportation needs, including stop locations, time spent on the bus, and route planning. Additionally, the position requires effective communication with all levels of operations, school districts, parents, and providing daily updates to operations leads as well as weekly updates to customers.

Specific Job Duties

• Develop, implement, and maintain routing with computerized software
• Transfer geographical data, and prepare maps, programs, and related graphical media.
• Develop optimization strategies using various GPS programs designed to ensure our customers are serviced in a highly effective and efficient manner.
• Provide routing process improvement recommendations to your Supervisor/Manager: Recommend specific changes to help increase productivity and efficiency; Create, edit, correct, and delete routes as well Observe and track route timing, as well as provide customer route updates and billing information to finance department.
• Communicate with schools, parents, drivers, and aides; Answer telephone inquiries and communicate on two-way radio providing instruction to drivers.
• Assist with scheduling when needed to ensure all vehicles are staffed for the day .
• Read and follow established School District contracts.
• Report concerns, violations, or issues to the Terminal Manager.
• Keep records and submit reports as required or requested.
• Participate in any company required training, or as assigned by the manager.
• Coordinate SPED routes with respective students. Enter the student in the system to assign route number and driver wile notifying the parent of this.
• Ensure compliance of all state-required paperwork and documentation for SPED students and ensure the General Manager is aware and reviews all documentation supplied by the school
• Perform other duties and special projects as assigned.

• Must have highly developed interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Must be able to communicate effectively and professionally with all levels of Operations, School District Personnel, parents, and employees.
• Detail orientated with strong organizational and time management skills;

With direction from the Terminal Manager this Part-time hourly position will manage a school transportation software suite and ensure daily routing updates needed for public and private schools to efficiently and cost-effectively manage day-to-day transportation needs from stop locations to time spent on a bus to route, while effectively communicating to all levels of operations, school district, parents and providing daily updates to operations leads, as well as weekly updates to customers.

Specific Job Duties

• Develop, implement, and maintain routing with computerized software
• Transfer geographical data, prepare maps, programs, and related graphical media.
• Develop optimization strategies using various GPS programs designed to ensure our customers are serviced in a highly effective and efficient manner.
• Provide routing process improvement recommendations to your Supervisor/Manager: Recommend specific changes to help increase productivity and efficiency; Create, edit, correct, and delete routes as well as Observe and track route timing, as well as provide customer route updates and billing information to finance department.
• Communicate with schools, parents, drivers and aides; Answers telephone inquiries and communicate on two-way radio providing instruction to drivers.
• Assist with scheduling when needed to ensure all vehicles are staffed for the day .
• Read and follow established School District contracts.
• Report concerns, violations, or issues to the Terminal Manager.
• Keep records and submit reports as required or requested.
• Be on-call for emergencies and weekends as needed.
• Participate in any company required training, or as assigned by manager.
• Coordinate SPED routes with respective students. Enter student in system to assign route number and driver wile notifying the parent of this.
• Ensure compliance of all state required paperwork and documentation for SPED students and ensure General Manager is aware and reviews all documentation supplied by the school
• Perform other duties and special projects as assigned.

• Must have highly developed interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Must be able to communicate effectively and professionally with all levels of Operations, School District Personnel, parents, and employees.
• Detail orientated with strong organizational and time management skills; ability to multi-task, and prioritize is essential.
• Intermediate Computer skills required including Microsoft Office Suite;. as well as an aptitude to learn new internal and external software.
• Familiarity with routing software a plus.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.