Transportation Coordinator

Med-Trans; Richmond (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Transport Coordinator to oversee the movement of ambulances and ensure operational efficiency. This role requires exceptional attention to detail and the ability to work under pressure. You will utilize advanced management systems to monitor and control vehicle movements while coordinating with field supervisors and teams. If you possess strong communication skills and a commitment to excellence in service delivery, this opportunity offers a chance to make a significant impact in emergency medical services. Join a team that values your contributions and supports your professional growth.

Benefits

Medical insurance

Vision insurance

Dental insurance

401k plan

Paid time off

Qualifications

• 1 year of related experience in dispatching or transportation logistics.
• Ability to work under pressure with attention to detail.

Responsibilities

• Monitor and control the location and movement of ambulances.
• Coordinate activities of assigned personnel and ensure proper equipment performance.

Skills

Excellent telephone skills

Discretionary authority

Employee health and safety knowledge

Counseling skills

Effective communication

Adaptability

Interpersonal communication

Familiarity with local geography

Education

High School diploma or equivalent

Tools

Telecommunications equipment

Job description

Transport Coordinator

Richmond, VA

starting pay: $22/hr. and up, based on experience!

JOB SUMMARY

Under general direction, utilizes sophisticated system status management computer systems which monitors, updates, and controls the location and movement of ambulances. Represents GMR as a primary decision maker to our clients, personnel, and other allied agencies. Participates in assisting local leadership in meeting relevant goals and performance indicators.

The candidates for this position must be able to work under pressure. A higher-than-average attention to detail is required. Deployment Coordinators are responsible for demonstrating competencies in operating all relevant communication systems, information systems, and any other operational relevant systems and processes.

ESSENTIAL FUNCTIONS/DUTIES

• Utilizes sophisticated system status management computer system which monitors, updates, and controls the location and movement of units.

• Coordinates and supervises the activities of any personnel assigned to them.
• Reviews and actsupon, as necessary, all incident, accidents, deviations/exceptions, and other issues as necessary. Escalates to local leadership as necessary.
• Ensures proper performance of telecommunications, computer, recording and other equipment.
• Attends meetings and maintains positive, professional interactions with all employees
• Works cooperatively with the Field Supervisors, Operation Supervisors and Manager and field crews to ensure that problems or complicated system coordination are handled efficiently.
• Attends continuing education programs as needed.
• Ensure all ordered transportation requests are complete and accurate during the call intake and review process
• Provide guidance to road crew as necessary
• Participates in developing deployment and analysis of deployment strategies.
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent telephone skills and etiquette
• Ability to exercise discretionary authority (within given limits) with logic and consistency.
• Knowledgeable in matters of employee health and safety and mindful of loss control.
• Counseling skills that assist employees recognize and understand company and personal needs, values, problems, alternatives, and goals.
• Ability to effectively communicate observations, opinions, and conclusions such that they are understood to both accomplish tasks and fulfil the needs of team members.
• Able to serve as an effective role model or mentor for team members.
• Basic knowledge of telecommunications equipment.
• Ability to adapt to different styles, ideas and changes.
• Effective oral, written, and interpersonal communication skills
• Familiar with local geography
• Type 30 WPM

EXPERIENCE

• High School diploma or equivalent

• 1 year of related experience providing dispatching or transportation logistics services

PREFERRED EXPERIENCE/QUALIFICATIONS

• 2 years of EMS industry experience
• Current EMT and CPR certification

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options, which include medical, vision, dental, 401k, disability, FSA, HAS, EAP, vacation and paid time off.

R0041010

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Transport Coordinator

Richmond, VA

starting pay: $22/hr. and up, based on experience!

JOB SUMMARY

Under general direction, utilizes sophisticated system status management computer systems which monitors, updates, and controls the location and movement of ambulances. Represents GMR as a primary decision maker to our clients, personnel, and other allied agencies. Participates in assisting local leadership in meeting relevant goals and performance indicators.

The candidates for this position must be able to work under pressure. A higher-than-average attention to detail is required. Deployment Coordinators are responsible for demonstrating competencies in operating all relevant communication systems, information systems, and any other operational relevant systems and processes.

ESSENTIAL FUNCTIONS/DUTIES

• Utilizes sophisticated system status management computer system which monitors, updates, and controls the location and movement of units.

• Coordinates and supervises the activities of any personnel assigned to them.
• Reviews and actsupon, as necessary, all incident, accidents, deviations/exceptions, and other issues as necessary. Escalates to local leadership as necessary.
• Ensures proper performance of telecommunications, computer, recording and other equipment.
• Attends meetings and maintains positive, professional interactions with all employees
• Works cooperatively with the Field Supervisors, Operation Supervisors and Manager and field crews to ensure that problems or complicated system coordination are handled efficiently.
• Attends continuing education programs as needed.
• Ensure all ordered transportation requests are complete and accurate during the call intake and review process
• Provide guidance to road crew as necessary
• Participates in developing deployment and analysis of deployment strategies.
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent telephone skills and etiquette
• Ability to exercise discretionary authority (within given limits) with logic and consistency.
• Knowledgeable in matters of employee health and safety and mindful of loss control.
• Counseling skills that assist employees recognize and understand company and personal needs, values, problems, alternatives, and goals.
• Ability to effectively communicate observations, opinions, and conclusions such that they are understood to both accomplish tasks and fulfil the needs of team members.
• Able to serve as an effective role model or mentor for team members.
• Basic knowledge of telecommunications equipment.
• Ability to adapt to different styles, ideas and changes.
• Effective oral, written, and interpersonal communication skills
• Familiar with local geography
• Type 30 WPM

EXPERIENCE

• High School diploma or equivalent

• 1 year of related experience providing dispatching or transportation logistics services

PREFERRED EXPERIENCE/QUALIFICATIONS

• 2 years of EMS industry experience
• Current EMT and CPR certification