Transportation Coordinator

Socket.dev; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Sims Metal in the United States is seeking a Transportation Coordinator to assist in daily dispatching and fleet operations for the Southeast region. You will allocate transport jobs to company and contractor drivers, ensure DOT/DMV/IFTA/IRP compliance, and maintain accurate data in the TMS/dispatch system.

The role emphasizes proactive communication with drivers and customers, close attention to cost impacts, and supporting continuous improvement in logistics processes.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2+ years in an industrial transport/logistics environment or equivalent.
• Working knowledge of DOT/FMCSA regulations and state DMV/IFTA/IRP requirements.
• Experience with Encompass, Teletrac/telematics, AX/ERP, and TMS/dispatch systems preferred.

Responsibilities

• Assist in day-to-day transportation dispatching and fleet operations for the Southeast region.
• Allocate transport jobs to drivers and contractors considering urgency, cost, and compliance.
• Maintain accurate vendor/customer requirements and job data in the dispatch system.
• Monitor job progress, update systems, and document cost impacts (detention, closures, etc.).
• Communicate with drivers and customers on status, exceptions, and resolutions.
• Support routing moves, equipment availability, and on‑site scheduling as needed.

Skills

Data entry

Customer service

Time management

Scheduling

Data analysis

Communication

Organizational skills

Education

Associate degree or equivalent

Tools

Encompass (DVIRs)

Teletrac/telematics

AX/ERP

TMS/dispatch systems

Job description

Transportation Coordinator

Sims Metal (Sims) is a global leader in metal recycling. With facilities across the globe, Sims plays an intrinsic role in the circular economy by making resources available for future use. As a responsible corporate citizen, we continuously seek new ways to broaden our participation in the environmental sector, ensuring that our future is as bright, safe, and secure as at any time in our long history.

Job Summary

Assist in day-to-day transportation dispatching and fleet operations for the Southeast region to ensure safe, compliant, and cost‑effective movement of materials as needed. Allocate and monitor work for company drivers and contractors; maintain DOT/DMV/IFTA/IRP compliance.

Essential Duties & Responsibilities

Dispatch, Scheduling & Customer Service

• Maintain transport/dispatch systems to ensure accurate, current job data (e.g., TMS/dispatch tools).
• Allocate transport jobs to transport teams, i.e. company drivers and contractor drivers, considering urgency, location, cost, equipment suitability, HOS, and compliance.
• Ensure job tickets contain complete and accurate vendor/customer requirements and special instructions. Maintain TMS data
• Monitor job progress; update systems at completion; document cost impacts (detention, futile loads, closures, etc.).
• Communicate proactively with drivers and customers, on status, exceptions, and resolution of incomplete jobs.
• Ensure job records and pricing data are accurate to enable timely billing and payment.

• Support continuous improvement initiatives and quality requirements
• Comply with all Company policies, procedures, and initiatives relevant to the job

• Support training and performance-management initiatives

• Coordinate equipment moves to/from service shops; schedule dispatch around out‑of‑service assets.
• Reconcile Teletrac notifications in accordance with asset tracking protocols. Maintain
• Prepare and maintain daily work schedules, missed load reports, and 30/60/90‑day inventories of assets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to finger, handle, or feel materials and equipment. The employee is frequently required to reach with hands and arms, climb or balance, and communicate verbally. The employee is also frequently required to stoop, kneel, crouch, or crawl when accessing or servicing equipment.

The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.

Specific vision abilities required for this role include:

• Close vision
• Distance vision
• Peripheral vision
• Depth perception
• Ability to adjust focus

Work Conditions

• Fast‑paced operations environment with frequent coordination across drivers, shops, and vendors.
• Provide occasional after‑hours and rotational on‑call coverage to support equipment breakdowns, including coordinating and dispatching roadside services (e.g., tire replacement, towing, and emergency mechanical assistance) to ensure driver safety and asset recovery.
• Provide route coverage as needed, including travel across regional sites and service vendor locations.

Qualifications (Education, Experience, Certifications)

• Associate degree, advanced diploma/level 4 award, or equivalent combination of education and experience.
• 2+ years in an industrial transport/logistics environment (or equivalent).
• Working knowledge of DOT/FMCSA regulations and state DMV/IFTA/IRP requirements.
• Preferred: knowledge of ferrous/non‑ferrous scrap metal operations and scrap transport requirements.
• Experience with Encompass (DVIRs), Teletrac/telematics, AX/ERP, and TMS/dispatch systems preferred.

Preferred Skills

• Strong computing and systems skills; accurate data entry and recordkeeping.
• Excellent customer service and communication (written and verbal).
• Strong time management, prioritization, and organizational skills; ability to handle multiple deadlines.
• High‑level scheduling/planning skills and attention to detail.
• Data analysis/interpretation with sound judgment and problem‑solving.
• Ability to work with minimal supervision and maintain effective relationships internally/externally.

A career with Sims provides you with the opportunity to work with an organization whose goal is to be the world’s safest and most responsible recycling company. Our people achieve this by creating a zero-harm workplace, being exemplary members of the communities in which we operate, and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits.

Sims is proud to be an equal opportunity employer. We value the diversity of all of our employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. Sims does not discriminate with regard to race, sex, religion, color, national origin, citizenship status, disability, age, marital or familial status, sexual orientation, gender identity, gender expression, veteran status, housing status, source of income, or any other status protected by federal, state, or local laws. This applies to any employment decision, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. qualified applicants with a disability in need of a reasonable accommodation may request such without fear of reprisal or discrimination.

To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Principles of Purpose: Be Safe + Well, Band Together, Be Accountable + Transparent, Consistently Innovate, Inspire with Purpose, Celebrate + Have Fun.