Transportation Coordinator

Second Harvest Food Bank of Middle TN; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Second Harvest Food Bank of Middle Tennessee seeks a Transportation Coordinator to manage dispatching, DOT compliance, and maintenance scheduling within the Transportation Department in Nashville.

The role supports drivers and partners, coordinates with managers to meet expectations, tracks routes, and ensures safety and food-safety standards, contributing to a culture of belonging and efficient service.

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• 1+ years related experience and/or training.

Responsibilities

• Dispatching and coordinating transportation operations.
• Ensure DOT compliance and preventive maintenance scheduling.
• Maintain driver, truck, and trailer appearance to standards.
• Coordinate with Dispatch Supervisor and Transportation Director to optimize load capacity.
• Ensure food safety procedures are followed inbound and outbound.

Skills

Project coordination

Communication

Microsoft Office

Record keeping

Regulatory compliance

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Wise Systems

Samsara

Microsoft Office

Job description

We are hiring for a full time to Transportation Coordinatorjoin the Transportation Department at Second Harvest Food Bank of Middle Tennessee.

Who we are: For nearly 50 years, Second Harvest Food Bank of Middle Tennessee has dedicated itself to nourishing and empowering their neighbors so they can thrive. As a 501(c)(3) nonprofit, Second Harvest implements sustainable solutions to food insecurity through a strategically selected network of more than 600 partners across 46 counties in Middle and West Tennessee. Our partners include food pantries, congregate meal sites, shelters, childcare facilities, senior centers, group homes, and youth enrichment programs. For more information about Second Harvest Food Bank of Middle Tennessee, its mission, and programs, please visit secondharvestmidtn.org.

What you’ll do:

The Transportation Coordinator administers facets of the transportation operation. To include dispatching, Department of Transportation (DOT) compliance, preventive maintenance scheduling and routine administrative duties. This position provides support and direction, coordinating with managers to ensure partner and neighbor’s expectations are met, costs are controlled, equipment is well maintained and the appearance of our drivers, trucks and trailers meet standards. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel.

Key Responsibilities:

• Grocery data collection using Wise Systems software program and communicate performance internally.
• Receives phone calls from Drivers, Partner Agencies, and 3PL carriers while maintaining a dock schedule.
• Tracks Driver’s routes to ensure on time deliveries and pick-ups providing a score card for the internal team.
• Reviews and arranges all transportation paperwork inclusive of driver miles, paperwork, reports, and invoices.
• Collaborate with Dispatch Supervisor and Director of Transportation to enhance load capacity and reduce empty miles.
• Addresses driver safety concerns and policy infractions to Dispatch supervisor.
• Ensures food safety compliance with all operational procedures inbound and out of the food bank.
• Files reports for any physical and viral maintenance records, delivery delays, incidents and/or accidents.
• Fosters open communication with drivers, Agency Relations Managers, staff members, agencies, and donors.
• Collaborate with Dispatch Supervisor and Transportation Specialist to coordinate equipment maintenance, while using the Samsara software program.
• Transitions back in service company vehicle and equipment when returning from maintenance.
• Call stores on missed grocery rescue opportunities.
• Weekend MP spreadsheet updates, truck wash, AIB, and filing and maintenance records audits.

Other duties as assigned.

Reports to:

Dispatch Supervisor

SUPERVISORY RESPONSIBILITIES

No, this position has no supervisory responsibilities.

When & Where:

HOURS

• Monday – Friday, 7:00am – 4:30pm.
• Role required to work between 37.5 and 40 hours weekly. Occasional evenings and/or weekends may be required for meetings or special events.
• On occasion duties may be necessary, as well as responding to issues, outside of normal working hours (e.g., disaster response, community events, etc.

TRAVEL

• Routine travel during the service area.
• Current driver’s license with copy of current auto insurance and acceptable Motor Vehicle Record (MVR) results required.

Is this you?

Education: High School Diploma or equivalent required. Bachelor’s degree preferred.

Experience: 1+ years of related experience and/or training.

Skills & Capabilities

• Organize, coordinate, and direct projects
• Strong oral and written communication abilities
• Microsoft Office and ability to operate office machines
• Demonstrates knowledge of record keeping and reporting techniques
• Understand and follow rules, oral and written instructions, and regulations.

Allowable Substitutions:

Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education/experience at the organization’s discretion.

Job Family Competencies:

• Result orientation and execution.
• Quality improvement.

Other requirements:

Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, Motor Vehicle Record. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).

What Second Harvest has to offer:

Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission to nourish and empower people, we invite you to join our 120+ person team in the fight against hunger, as we work to achieve our vision of a community where everyone has equitable access to the food and resources they need.

Award winning workplace: we are a best-in-class workplace because we are passionate and people focused – we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean’s Top Workplaces based solely on employee surveys and feedback. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.

Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes 34+ days off, medical (employee-only is 100% employer paid), dental, vision, 403b retirement (up to 3% match, 5% base, length of service vesting), disability insurance (short and long term) and long-term care insurance.

DEIB & Equal Employment Opportunity: Second Harvest Food Bank of Middle Tennessee provides equal employment to all applicants and employees based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We believe that inclusion and belonging strengthen our team, drive innovation, and enhance our ability to serve our community.