Transportation Clerk - Des Plaines, IL

MSCCN; Des Plaines (IL); On-site; USD 46,000 - 83,000; Full time

Benefits offered by this job

Health care

Dental coverage

Vision plans

401K benefits

Commissions/incentive compensation

Job summary

Acuity Inc. in Des Plaines, IL is seeking a Traffic Clerk I to support daily traffic and transportation operations at the distribution center. This on-site role involves checking in drivers, verifying paperwork, and communicating load-readiness to the dock team.

You will assist with shipment tracking, documentation, and collaboration with RXO to achieve delivery goals. The position requires a high school diploma and 0–2 years of related experience.

Qualifications

• 0–2 years of experience in transportation, logistics, or distribution center operations preferred.
• High school diploma or equivalent required.
• Familiarity with TMS systems a plus (RXO preferred, not required).
• Strong administrative and communication skills; comfortable interfacing directly with drivers and carrier partners.
• Basic computer proficiency, including the ability to print, scan, and fax documents.
• Strong attention to detail and organizational skills.

Responsibilities

• Check in drivers at the dock window, collect and verify paperwork, and communicate load-readiness to the dock team.
• Walk the floor and dock regularly to check trailers, confirm load status, and support timely closing/departure of trailers.
• Perform checks and balances / fail-safe reviews to catch errors before trailers close, and send reminders to keep loading on schedule.
• Track shipments and provide proactive status updates to internal stakeholders and customers.
• Communicate and coordinate with RXO on routing and shipment needs.
• Enter and monitor routing information in the RXO TMS following established procedures.
• Log and route OSD claims to the appropriate carrier or team for resolution.
• Ensure documentation accuracy, including BOL, pallet counts, and packing slips.
• Coordinate dock scheduling to support production and outbound shipping priorities.

Skills

Administrative skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

TMS (RXO)

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience,

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates.

Work location

This position requires on-site presence in Des Plaines, IL, must report to the office every business day.

Job Summary

The Traffic Clerk I supports daily traffic and transportation operations at the Des Plaines distribution center, helping ensure outbound freight moves accurately and on schedule. This role serves as a key point of contact on the dock floor, checking in drivers, verifying paperwork, and communicating load-readiness to the team. The Traffic Clerk I also provides administrative and operational support to the Transportation team, including shipment tracking, documentation, and coordination with the 4PL transportation partner, RXO, to help meet delivery and service goals.

Key Tasks & Responsibilities

• Check in drivers at the dock window, collect and verify paperwork, and communicate load-readiness to the dock team.
• Walk the floor and dock regularly to check trailers, confirm load status, and support timely closing/departure of trailers.
• Perform checks and balances / fail-safe reviews to catch errors before trailers close, and send reminders to keep loading on schedule.
• Track shipments and provide proactive status updates to internal stakeholders and customers.
• Communicate and coordinate with the 4PL (third-party logistics) transportation team, RXO, on routing and shipment needs.
• Enter and monitor routing information in TMS (RXO) following established procedures.
• Log and route OSD (Over, Short, Damaged) claims to the appropriate carrier or team for resolution.
• Ensure documentation accuracy, including BOL, pallet counts, and packing slips.
• Coordinate dock scheduling to support production and outbound shipping priorities.
• Maintain adequate supply of shipping materials, including pallets, labels, and packaging.
• Support shipment consolidation efforts to help reduce delivery frequency and improve customer experience.
• Assist with day-to-day communication between shifts, dock teams, and Transportation leadership.

Key Metrics

• On-Time Delivery (OTD)
• Documentation Accuracy
• Dock Throughput
• Shipment Consolidation Support

Additional Qualifications/Responsibilities

Skills and Minimum Experience Required

• High school diploma or equivalent required.
• 0–2 years of experience in transportation, logistics, or distribution center operations preferred.
• Prior customer service experience preferred.
• Familiarity with TMS systems a plus (RXO preferred, not required).
• Strong administrative and communication skills; comfortable interfacing directly with drivers and carrier partners.
• Basic computer proficiency, including the ability to print, scan, and fax documents.
• Strong attention to detail and organizational skills.

Physical Requirements / Work Environment

• Regularly walks the warehouse floor and dock area to check trailers and coordinate loading activity.
• Works in a distribution center environment, including exposure to dock conditions (temperature variation, noise, vehicle traffic).
• Frequent standing, walking, and movement between the dock window and office/admin areas.

Travel Requirements

0%

The range for this position is $45,900.00 to $82,600.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role.