Transportation Clerk- 3rd Shift- SYGMA - Monroe, MI

Sysco Northeast Rdc; Michigan; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an operations professional to support the transportation department. This role involves performing clerical duties, ensuring regulatory compliance, and assisting in daily operations. You'll gather and organize paperwork, respond to delivery issues, and provide essential support for the team. The ideal candidate will have strong leadership and analytical skills, with a solid understanding of D.O.T. regulations. Join a dynamic environment where your contributions will directly impact operational efficiency and customer satisfaction.

Qualifications

• High school diploma or GED required.
• 2 years of customer service experience preferred.

Responsibilities

• Gather and process driver daily paperwork and logs.
• Answer phones and route calls for operations.
• Support delivery associates with issue resolution.

Skills

Leadership Skills

Analytical Skills

Customer Service

Communication Skills

Knowledge of D.O.T. Regulations

Windows Operating System

Excel

Word

Education

High School Diploma or GED

Tools

Excel

Word

Job description

JOB SUMMARY
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of Transportation (DOT).

RESPONSIBILITIES

• Gather, organize and process driver daily paperwork, logs, manifest, vehicle inspection, etc.
• Answer phones, route calls and take messages.
• Research operation challenges, order supplies, liaison between office and operations
• Respond to delivery associate issues and provide support for a resolution.
• Process inbound freight paperwork weekly.
• Primary contact for any inbound freight issues.
• Run daily reports for operations supervisors (i.e. observations, vehicle tracking, etc.)
• Perform all other tasks as assigned by supervision or management.

QUALIFICATIONS
Education

• High school diploma or GED required.

Experience

• 2 years of prior customer service experience preferred.
• 2 years’ distribution/transportation experience in a high volume, route delivery operation preferred.

Certificates, Licenses, and Registrations

• Valid driver's license with a driving record that meets the company's insurability standards.

Professional Skills

• Strong leadership, analytical and motivational skills.
• Knowledge of D.O.T. regulations.
• Proficient written and verbal communication skills.
• Expertise in Windows operating system and utilizing Excel and Word.
• Understanding of Manpower scheduling.

Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear.
• The employee may have to lift up to 40 pounds.
• Specific vision abilities that may be required by this job include close vision and distance vision.