Transportation Billing Specialist

Midwest Refrigerated Services, Inc.; Milwaukee (WI); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k 4% match

Long and Short Term Disability (Free)

Life Insurance (Free)

2 Weeks PTO

Holidays

Job summary

Midwest Refrigerated Services, Inc. is seeking a Transportation Billing Specialist (Center of Excellence Specialist) to manage customer invoicing, settlements, and data handling at our Milwaukee location.

The role focuses on accurate, timely transactions and adherence to standard operating procedures. The position requires 2–3 years of administrative experience, strong communication skills, and meticulous attention to detail to ensure timely payments and customer satisfaction.

Qualifications

• 2–3 years of experience in administrative functions.
• Strong communication and customer service skills.
• High attention to detail and ability to meet deadlines.

Responsibilities

• Invoicing customers and auditing invoices for accuracy.
• Communicate with customers on past due invoices and discrepancies.
• Update customer profiles with contact information and invoicing requirements.
• Process and approve driver and carrier settlements timely and accurately.

Skills

Customer invoicing

Audit invoices

Communication

Attention to detail

Teamwork

Problem solving

Deadline oriented

Administrative support

Education

High school diploma

Job description

Salary Range: $20.00 To $23.00 Hourly

Position: Transportation Billing Specialist (Internally referred to as "Center of Excellence Specialist")

Location: 8501 W Brown Deer Road, Milwaukee WI, On-site

Schedule: Monday - Friday, standard business hours, flexible

Benefits: Health, Vision, Dental, 401k (4% match), Long and Short Term Disability (Free), Life Insurance (Free), 2 Weeks PTO, Holidays

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

The Center of Excellence is responsible for the accurate, timely and efficient processing of transactions in support of our operating businesses. The team is specifically focused on Invoicing, Settlements, Payroll, Collections and related data and process management. The COE Specialist is responsible for developing, executing and optimizing processes in support of the above functions.

Midwest Values

• Modesty
• Integrity
• Work Ethic
• Safety
• Trust

It is the expectation that all employees exemplify these values.

General Accountabilities include:

• Responsible for customerinvoicing with understandingmultiple rating methods.
• Audit invoices for accuracy prior to sending to customers for payment. Ensuring that all documents are included per customer requirements.
• Communicate with Customers on past due invoices and discrepancies.
• Updating customer profiles as needed with contact information and invoicing requirements.
• Follow detailed Standard Operating Procedures
• Understandingroot cause errors and recommending process changes to improve accuracy, timeliness, and efficiency of assigned tasks
• Processing and approving driver and carrier settlements timely and accurately.
• Audit settlements before processing to ensure accuracy prior posting.

Skills Required:

• Ability to communicate with employees, contractors, managers, and customers via email, telephone or in person.
• Ability to solve practical problems.
• Preference of at least 2 – 3 years of experience in administrative functions.
• Demonstrate a high attention to details and being able to meet strict deadlines.
• Be able to work with a team, capable of influencing others and communicating across business units.
• Well organized and process orientated.
• Must have strong communication, and customer service skills
• High attention to detail.

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug‑free workplace.