Transportation Attendants, Except Flight Attendants

Course Advisor; United States; On-site; USD 19,690 - 46,060; Full time

Job summary

Course Advisor is looking for a Transportation Attendant to provide essential services ensuring the safety and comfort of passengers aboard various transport vessels. The role includes greeting passengers, addressing their inquiries, and facilitating comfort during travel. Good communication and active listening skills are crucial, along with a service-oriented attitude. The position offers a dynamic work environment in the transportation sector with opportunities to assist diverse groups of people.

Qualifications

• Ability to assist and ensure the safety of passengers.
• Strong communication skills to convey safety information effectively.
• Skill in monitoring and assessing performance.

Responsibilities

• Provide comfort and safety services to passengers.
• Guide and assist passengers with boarding procedures.
• Explain and demonstrate safety equipment and procedures.

Skills

Service Orientation

Social Perceptiveness

Active Listening

Speaking

Monitoring

Persuasion

Tools

Microsoft Word

Microsoft Office

Data entry software

Email software

Appointment scheduling software

Time tracking software

Microsoft Windows

Job description

Transportation Attendant

All About Transportation Attendants

Career Description Provide services to ensure the safety and comfort of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as greeting passengers, explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

What Do Transportation Attendants Do On a Daily Basis?

• Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
• Adjust window shades or seat cushions at the request of passengers.
• Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie‑down straps.
• Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
• Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
• Explain and demonstrate safety procedures and safety equipment use.

Qualities of a Transportation Attendant

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking: Talking to others to convey information effectively.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Persuasion: Persuading others to change their minds or behavior.

Related Job Titles for this Occupation:

• Airport Attendant
• Purser
• Passenger Service Representative
• Fare Enforcement Officer
• Bus Steward

Job Outlook for Transportation Attendants

In the United States, there were 18,500 jobs for Transportation Attendant in 2016. New jobs are being produced at a rate of 8.1% which is above the national average. The Bureau of Labor Statistics predicts 1,500 new jobs for Transportation Attendant by 2026. The BLS estimates 2,700 yearly job openings in this field.

The states with the most job growth for Transportation Attendant are Washington, Michigan, and Nevada. Watch out if you plan on working in New Jersey, Tennessee, or South Carolina. These states have the worst job growth for this type of profession.

Transportation Attendant Salary

Transportation Attendants make between $19,690 and $46,060 a year.

Transportation Attendants who work in Alaska, District of Columbia, or California, make the highest salaries.

Median Annual Salaries by State

• Alaska – $43,160
• Arizona – $27,700
• Arkansas – $23,930
• California – $38,420
• Connecticut – $28,230
• District of Columbia – $41,130
• Florida – $25,320
• Georgia – $23,160
• Hawaii – $29,660
• Idaho – $26,650
• Illinois – $24,990
• Indiana – $29,340
• Iowa – $27,770
• Kansas – $23,340
• Louisiana – $24,280
• Maryland – $25,900
• Massachusetts – $33,480
• Michigan – $26,310
• Minnesota – $37,350
• Missouri – $30,830
• Nebraska – $29,330
• Nevada – $31,440
• New Hampshire – $24,770
• New Jersey – $26,360
• New York – $27,590
• North Carolina – $22,030
• Ohio – $29,810
• Oklahoma – $24,420
• Oregon – $40,420
• Pennsylvania – $26,790
• South Carolina – $30,250
• Tennessee – $23,640
• Texas – $21,070
• Utah – $27,040
• Virginia – $27,870
• Washington – $36,100

What Tools & Technology do Transportation Attendants Use?

• Microsoft Word
• Microsoft Office
• Data entry software
• Email software
• Microsoft Windows
• Appointment scheduling software
• Time tracking software