Flight Attendant Job Description
Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.
Responsibilities
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Collect money for meals and beverages.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Prepare passengers and aircraft for landing, following procedures.
- Assist passengers in placing carry‑on luggage in overhead, garment, or under‑seat storage.
Essential Skills
- Speaking – Talking to others to convey information effectively.
- Service Orientation – Actively looking for ways to help people.
- Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
- Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination – Adjusting actions in relation to others’ actions.
- Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Job Outlook
In the United States, there were 116,600 jobs for Flight Attendants in 2016. New jobs are being produced at a rate of 10.2% which is above the national average. The Bureau of Labor Statistics predicts 11,900 new jobs for Flight Attendants by 2026. Due to new job openings and attrition, there will be an average of 14,200 job openings in this field each year.
The states with the most job growth for Flight Attendants are Florida, Oregon, and Washington. Watch out if you plan on working in Idaho, Alaska, or Connecticut. These states have the worst job growth for this type of profession.
Average Salary
The typical yearly salary for Flight Attendants is somewhere between $28,950 and $80,870.
Flight Attendants who work in Oregon, Texas, or Arizona, make the highest salaries.
Tools & Technologies Used
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Windows
Types of Flight Attendant
- Door and Arrival Attendant