Transportation Assistant (personal Property/Oa)

Air Mobility Command; Illinois; On-site; USD 42,000 - 54,000; Full time

Job summary

Air Mobility Command in the United States provides expert guidance on entitlements for shipping and storing personal property, including household goods, unaccompanied baggage, and privately owned vehicles. Movement may be domestic or international, with a focus on compliance and customer support.

The role requires knowledge of transportation rules and automated systems, plus proficiency in office software and clear written and verbal communication with military and civilian personnel.

Qualifications

• Knowledge of transportation operations, entitlements and documentation.
• Familiarity with automated transportation systems and data entry procedures.
• Proficiency with basic office software and typing.
• Ability to analyze transportation data and respond to inquiries.
• Strong written and verbal communication with government or military partners.

Responsibilities

• Provide information and advice to personnel regarding entitlements for shipment and storage of personal property.
• Assist with rules, procedures, and documentation for domestic and international shipments.
• Support the movement of personal property including special items and vehicles.
• Use basic office automation to process documents and communications.

Skills

Knowledge of transportation operations

Knowledge of entitlements and shipment

Knowledge of automated transportation

Office automation basics

Typing

Data analysis

Effective communication

Tools

Office software

Job description

The primary purpose of this position is to provide information and advice to military and civilian personnel regarding entitlements for shipment and storage of personal property (e.g., household goods, unaccompanied baggage, privately owned vehicles, and special items such as mobile homes and large boats). Movement of personal property can be domestic or international.

In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Clerical and Administrative Support Positions.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience include: Knowledge of an extensive body of transportation rules, procedures or operations governing entitlements and documentation requirements for domestic or foreign shipments to perform a wide variety of interrelated or non-standard procedural assignments and resolve a wide range of problems pertaining to the personal property function; Knowledge of transportation instructions and regulations that relate to the movement of a wide range of specialized shipments, such as mobile homes, large boats, and house trailers; Knowledge of automated transportation systems to reconcile errors that require an understanding of nonstandard transportation procedures or provide subject‑matter assistance in the development of automated transportation procedures for clerical operations; Knowledge of basic office automation functions of a limited range, such as storing and retrieving documents or files; printing documents; inserting and deleting text items; producing letters and memorandums; entering data into a predefined spreadsheet; and transmitting and receiving electronic mail.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of the full range of transportation operations as related to the shipment of personal property; and the instructions, regulations, directives, local operating procedures, governing entitlements, and shipment of personal property. Knowledge of basic office automation software to perform functions such as standardized word processing and receipt of transmission of electronic mail. Skill in typing; a qualified typist is required. Ability to analyze, correlate, and evaluate transportation data for input into automated data systems. Ability to respond to a range of questions from government agencies, activity personnel, customers, commercial carriers, and/or others regarding the shipment and storage of household goods. Ability to communicate effectively, both orally and in writing.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.