Transportation Assistant (passenger)

Air Mobility Command; Dover Base (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

Air Mobility Command at Dover Base seeks a Transportation Clerk to provide information and guidance on travel entitlements for military and civilian personnel, including coordinating with travel offices. You will arrange passenger travel, issue accountable travel documents, and coordinate transportation plans in accordance with DoD travel regulations.

Familiarity with Joint Travel Regulation is a plus. Applicant should demonstrate knowledge of transportation rules and strong written and oral

Qualifications

• Knowledge of an extensive body of transportation regulations, methods, and practices to perform travel assignments and resolve conflicts and problems.
• Knowledge of transportation entitlements and documentation requirements for foreign and domestic relocation travel for DoD personnel and dependents.
• Knowledge of a variety of passenger travel types to arrange travel and ensure compliance with policies.
• Ability to communicate effectively, both orally and in writing.

Responsibilities

• Provide information and guidance on travel entitlements for military and civilian personnel.
• Arrange travel for passengers and coordinate transportation plans.
• Issue accountable travel documents and ensure regulatory compliance.

Job description

The primary purpose of this position is: To provide military and civilian personnel information and advice regarding passenger travel entitlements; arranges for the travel of passengers; and issues accountable travel documents.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Transportation Clerk and Assistant Series 2102.

SPECIALIZED EXPERIENCE:

Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes: knowledge of an extensive body of transportation rules, procedures, or operations governing entitlements and documentation requirements for domestic or foreign travel to perform a wide variety of interrelated or nonstandard procedural assignments and resolve a wide range of problems pertaining to official government travel. Knowledge of extensive and diverse regulations governing a wide variety of types of passenger travel to make arrangements, provide advice, or perform other work that requires authoritative procedural knowledge of various different travel policies or laws. Knowledge of transportation instructions and regulations that relate to the movement of personnel using a wide range of different methods of travel. Knowledge of passenger air tariffs, rates, routes, and Air Force directives governing official travel of DoD personnel is used to obtain reservations for domestic and foreign travel by military and/or commercial air or surface travel.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS:

Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs):

Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of an extensive body of transportation regulations, methods, and practices to perform a wide variety of travel assignments and resolve conflicts and problems. Knowledge of transportation entitlements and documentation requirements for foreign and domestic relocation travel for DoD military/civilian personnel and their dependents in accordance with the Joint Travel Regulation and Joint Federal Travel Regulation. Knowledge of a variety of types of passenger travel to arrange commercial, government owned, or contracted domestic and foreign travel. Knowledge of passenger service center protocols and procedures. Ability to communicate effectively, both orally and in writing.

PART-TIME OR UNPAID EXPERIENCE:

Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE:

Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.