Transportation Assistant (passenger)

Air Education and Training Command; Terrell Hills (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Air Education and Training Command is seeking a Transportation Clerk to direct and monitor base passenger traffic services. The role involves advising personnel on travel entitlements and arranging passenger travel, including issuing travel documents.

Successful candidates will apply knowledge of DoD travel regulations, coordinate with the Commercial Travel Office contract, and ensure compliance and quality across travel operations.

Qualifications

• Knowledge of an extensive body of transportation regulations, methods and practices for travel assignments.
• Knowledge of entitlements and documentation requirements for DoD travel.
• Ability to resolve conflicts and problems in travel arrangements.

Responsibilities

• Direct, provide, and monitor commercial passenger traffic services for the base.
• Provide personnel information and guidance on travel entitlements.
• Arrange travel for passengers and issue accountable travel documents.
• Perform quality assurance of the Commercial Travel Office contract.

Skills

Transportation regulations

Passenger travel knowledge

Professional communication

Contract quality assurance

Job description

The primary purpose of this position is: To direct, provide, and monitor all commercial passenger traffic services for the base. Provides military/civilian personnel information/advice regarding passenger travel entitlements, arranges for the travel of passengers, issues accountable travel documents, and performs quality assurance of the Commercial Travel Office contract.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Transportation Clerk and Assistant Series 2102. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes knowledge of an extensive body of transportation rules, procedures, or operations governing entitlements and documentation requirements for domestic or foreign travel to perform a wide variety of interrelated or nonstandard procedural assignments and resolve a wide range of problems pertaining to official government travel. Knowledge of extensive and diverse regulations governing a wide variety of types of passenger travel to make arrangements, provide advice, or perform other work that requires authoritative procedural knowledge of various different travel policies or laws. Knowledge of transportation instructions and regulations that relate to the movement of personnel using a wide range of different methods of travel.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of an extensive body of transportation regulations, methods, and practices to perform a wide variety of travel assignments and resolve conflicts and problems. Knowledge of transportation entitlements and documentation requirements for foreign and domestic relocation travel for DoD military/civilian personnel and their dependents in accordance with the Joint Travel Regulation and Joint Federal Travel Regulation. Knowledge of a variety of types of passenger travel to arrange commercial, government owned, or contracted domestic and foreign travel. Knowledge of contract quality assurance procedures and enforcement. Knowledge of passenger service center protocols and procedures. Ability to represent the organization in a professional manner.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.