Transportation Assistant

Veterans Health Administration; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

The Veterans Health Administration in Tucson, AZ seeks a Transportation Assistant to support workload forecasting, scheduling design, procedure development, and quality improvement for the Veteran Transportation Service (VTS).

The incumbent works under the VTS Supervisory Mobility Manager and is responsible for coordinating connections and travel scheduling, collecting and tracking data, generating reports, entering data into automated tracking systems, and helping plan and direct a program that

Qualifications

• Specialized experience includes coordinating connections/scheduling, documenting travel information, collecting, compiling, and tracking data daily, performing basic data analysis and generating reports, entering data into automated tracking databases, and planning/directing a program that provides support services.

Responsibilities

• Forecasting workload for transportation services and supporting scheduling design.
• Developing procedures and implementing quality improvements for the Veteran Transportation Service (VTS).
• Modifying processes and evaluating ongoing operational flow to ensure effective service delivery.

Skills

Data analysis

Scheduling coordination

Data entry

Reporting

Job description

The incumbent works with the Veteran Transportation Service (VTS) Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the Veteran Transportation Services program.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/11/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience GS-6: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-05) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Transportation Assistant. Qualifying experience includes; performing transportation support duties such as coordinating connections/scheduling, documenting travel information; collecting, compiling, and tracking data on a daily basis; Performs a basic analysis of data and generates a variety of reports; entering data into automated tracking data bases; and planning and directing a program that provides support services. NOTE: One (1) full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.