Transportation Area Manager

Amazon; New York (NY); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon is seeking Transportation Area Managers to support operations in the USA, including New York state locations. You will lead a team of Transportation Associates, drive safety, quality, and customer experience initiatives, and implement lean process improvements to enhance productivity.

The role emphasizes accountability for training, safety, scheduling, and meeting delivery promises while leveraging strong leadership and change-management skills in a fast-paced environment.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics and root cause analysis.
• Streamline logistics with standard work and strong team leadership.
• Support safety programs and OSHA compliance for a safe work environment.
• Lead process improvement initiatives using Lean tools.

Skills

People management

Performance management

Flexible scheduling

Education

Bachelor's degree or equivalent

Amazon experience (2+ years)

Tools

Lean techniques

Job description

Description

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

Key Responsibilities

• Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
• Streamline logistics in the operation through the implementation of standard work and team leadership
• Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Proactively identify and lead process improvement initiatives and Lean tools

Supervisory Responsibilities

You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.

Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, Lancaster - 70,000.00 - 90,900.00 USD annually

Basic Qualifications

• - 2+ years of employee and performance management experience
• - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• - 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.