Transportation Area Manager

Stord Fulfillment, LLC; Hebron Estates (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Stord Fulfillment, LLC, based in Kentucky, is seeking a Transportation Area Manager to lead a warehouse team, drive daily goals, and own Sortation, Dock Management, and shipping operations in a high-volume facility. You will collaborate with HR, Safety, Customer Service and other Ops leaders to resolve issues, implement efficiency improvements, and ensure orders are fulfilled to standard.

The role requires flexible hours, occasional overtime, and effective use of order management and material

Qualifications

• 2–4 years’ experience with automated sortation systems, WMS, and/or Dock Management in high-volume facilities.
• Previous leadership experience.
• Bachelor’s Degree or relevant experience; ability to manage carriers and drivers daily.
• Strong organizational, time management, and data-entry skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Lead and develop a team to deliver on daily goals.
• Own Sortation, Dock Management, and shipping departments.
• Collaborate with HR, Safety, Customer Service, and other Ops leaders to drive results.
• Address operational and personnel issues.
• Implement process improvements and workload efficiency.
• Use workload planning tools to ensure orders meet standards.
• Investigate discrepancies and variances.
• Maintain quality across functions.
• Perform additional duties as assigned.

Skills

Leadership

Team management

Communication

Operations coordination

WMS experience

Sortation systems

Data entry

Problem solving

Education

Bachelor’s Degree

Tools

WMS platforms

Dock management tools

Material handling equipment

Order Management System

Job description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission. By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale. With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

Stord is looking for a Transportation Area Manager with strong communication and organization skills and the ability to work well under pressure. Able to lead others through effective decision making and a sense of responsibility. Must be flexible with the ability to work overtime, including evenings and weekends, as needed. This individual will support the execution of all processes and procedures related to Sortation and Dock Management. Utilizes Order Management System and various types of material handling equipment.

What You'll Do:

• Lead and develop a team of warehouse associates and operations leads to deliver on daily goals.
• Ownership of Sortation, Dock Management, and shipping department
• Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results.
• Address operational and personnel issues affecting functional area.
• Implement process improvements and workload efficiency mechanisms.
• Utilize workload planning tools and other resources to complete scheduled workload ensuring orders are fulfilled to meet standards.
• Investigate discrepancies and variances.
• Perform to quality standards in multiple functions.
• Perform additional duties as assigned.

What You'll Need:

• Minimum of two to four years’ experience working with automated sortation systems, Warehouse Management Systems (WMS) and/or Dock Management platforms in a high-volume facility.
• Previous leadership experience.
• Bachelor’s Degree or relevant experience Ability to manage carriers and drivers on a daily basis
• Possesses basic clerical and data entry skills.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Excellent communication and interpersonal skills.
• Able to interact effectively with all levels of management and support teams.
• Able to transport up to 20 lbs.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to work independently with minimum supervision.
• Able to build solid, effective working relationships with others.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to effectively use relevant material handling equipment (i.e forklifts).
• Able to express ideas clearly and convey necessary information.
• Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.
• Occasional non-standard work hours or overtime as business requires.

Bonus Points:

• Proficiency with Google and/or Microsoft Office Suite
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, Business Administration, Operations Management, or related field

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.