Transportation and Mobility, Associate Director

Kennesaw State University; Kennesaw (GA); On-site; USD 67,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid holidays

Tuition waiver

Retirement plans

Job summary

Kennesaw State University in Kennesaw, GA, seeks an Associate Director of Transportation and Mobility to provide executive leadership over campus transportation programs, mobility services, and infrastructure across all campuses.

Lead strategic planning, implement integrated transportation solutions, and foster collaboration with internal stakeholders and external partners to ensureExcellent service delivery.

Qualifications

• Bachelor's degree from an accredited institution.
• Seven (7) years of progressive experience in transportation demand management, transportation planning, program management, transportation operations management, or related fields.
• Experience in transportation demand management, planning, or operations.
• Advanced degree preferred.
• Professional certification relevant to transportation (e.g., TDM-Cp, PTMP, AICP, or PTP) preferred.

Responsibilities

• Provide strategic leadership for transportation programs and mobility services.
• Oversee performance, service quality, risk management of contracted providers.
• Manage department budget exceeding $6 million and lead five-year business planning.
• Ensure compliance with contractual requirements and regulations.
• Develop data-driven recommendations for transit routes, schedules, and improvements.
• Collaborate with local government agencies and community partners.
• Present transportation topics to university committees and external engagements.
• Promote sustainable transportation options and awareness initiatives.

Skills

Strategic leadership

Budget management

Vendor management

Project management

Communication

Education

Bachelor's degree

Job description

Transportation and Mobility, Associate Director

Job ID: 302362

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Provides executive leadership and oversight for the University's transportation programs, mobility services, and campus transportation infrastructure across all campuses. Leads the strategic planning, development, implementation, and evaluation of integrated transportation solutions that promote sustainable mobility, enhance campus accessibility and connectivity, and reduce reliance on single-occupancy vehicles. Serves as the University's principal transportation representative, fostering collaborative relationships with internal stakeholders and external partners to ensure alignment of transportation initiatives, effective communication, and exceptional service delivery.

Responsibilities

• 1. Provides strategic leadership and long-term planning for the University’s transportation programs, mobility services, and supporting infrastructure
• 2. Oversees the performance, service quality, risk management, and financial stewardship of university transportation services delivered through contracted providers
• 3. Manages the department's annual budget exceeding $6 million and leads five-year business planning initiatives
• 4. Oversees the safety, performance, and service quality of vendors and contractors supporting multimodal transportation programs, including transit, cycling, walking, carsharing, and bike-sharing services
• 5. Identifies, evaluates, and mitigates operational, safety, financial, and reputational risks across transportation services
• 6. Serves as the primary point of contact for transportation user experience and escalated customer concerns, ensuring timely resolution and continuous service improvement
• 7. Provides data-driven recommendations for transit route, schedule, and stop enhancements, as well as new transportation initiatives
• 8. Manages contracts and relationships with local apartment communities and external shuttle providers serving KSU students
• 9. Serves as the University's primary transportation liaison with local government agencies and community partners, including the Cobb Department of Transportation, Town Center Community Improvement District, and Town Center Community Alliance
• 10. Ensures compliance with contractual requirements, University policies, and applicable federal, state, and local regulations
• 11. Directs corrective actions involving contractor personnel and documents resolutions on behalf of the University
• 12. Partners with University and departmental marketing team to promote sustainable transportation options, pedestrian safety, and transit awareness initiatives
• 13. Prepares and delivers presentations on transportation-related topics and represents Transportation on University committees, projects, and external engagements
• 14. Monitors emerging trends, regulations, and best practices in campus transportation and transportation demand management, incorporating insights into program and service planning

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education

Required Experience

Seven (7) years of progressive experience in transportation demand management, transportation planning, program management, transportation operations management, or related fields.

Preferred Qualifications

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education in a relevant field.

Preferred Experience

Demonstrated experience developing, implementing, and evaluating transportation programs and services.

Demonstrated experience managing vendor or contracted service performance and directing corrective action.

Experience in a higher education, public-sector, or multi-site operational environment. Professional certification relevant to transportation, mobility, or planning (e.g., TDM-Cp, PTMP, AICP, or PTP)

Proposed Salary

The budgeted salary range is $66,800 to $75,000. Offers are based on relevant experience.

• Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visithr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

• Ability to provide strategic leadership and exercise sound judgement in a complex, high-visibility, and high-accountability operational environment.
• Ability to manage multiple projects simultaneously, meet deadlines, and adapt to shifting priorities in a dynamic campus environment.
• Ability to work both independently and collaboratively as part of a professional team.
• Thorough knowledge of transportation demand management principles, practices, and emerging trends in higher education and urban environments.
• Knowledge of federal, state, and local transportation regulations, grant programs, and funding mechanisms relevant to campus transportation.
• Knowledge of multimodal transportation planning, including bicycle and pedestrian infrastructure, public transit, and shared mobility programs.
• Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite).
• Excellent interpersonal, initiative, teamwork, problem-solving, independent judgement, organization, communication (verbal and written), time management, project management, and presentation skills.
• Strong attention to detail and follow-up skills.
• Strong customer service skills and phone and e-mail etiquette.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

This is a supervisory position.

This position has financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time.

Background Check

• Credit Report
• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf