Transportation Analyst - Ops Optimizer & KPI Tracker

Colonial Group; Des Plaines (IL); Hybrid; USD 52,000 - 64,000; Full time

Job summary

Colonial Group in Des Plaines, IL, seeks a Transportation Analyst to oversee transportation for customer products from pick-up to delivery, ensuring accurate load information and timely issue resolution. The role requires coordinating with Carrier Management, Customer Service, and the distribution network to drive operational excellence and cost efficiency.

Qualifications include 3+ years in Transportation, a relevant degree, and MS Office proficiency; hybrid work with on-site presence four days

Qualifications

• Bachelor’s degree; specialization in Logistics, Transportation or SCM preferred.
• 3+ years of transportation experience.
• Knowledge of transportation regulations and best practices.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Responsibilities

• Resolve to the original commitment or next best alternative.
• Facilitate corrective actions on loads.
• Communicate with the shipper for production issues.
• Record and report accountability (Recall reports).
• Conduct daily update calls with the stakeholders.
• Create daily summary reports and send them to leadership.
• Assign after hours’ coverage and manage the schedule.
• Interpret a variety of instructions furnished in written, oral, or schedule form.
• Determine and enter primary/secondary late reason coding.
• Solve problems using analytical, practical, & critical thinking skills.
• Identify, measure and manage key performance indicators.
• Work closely with customer service reps, plant/DC personnel & carriers to resolve service issues.
• May be required to be on call and work as part of a Saturday rotation.
• Perform other related job duties as assigned or required

Skills

Analytical thinking

Problem solving

Communication

Education

Bachelor’s degree in Logistics/Transportation/SCM

Tools

Microsoft Excel

PowerPoint

Word

TMS

Job description

Colonial Group in Des Plaines, IL, seeks a Transportation Analyst to oversee transportation for customer products from pick-up to delivery, ensuring accurate load information and timely issue resolution. The role requires coordinating with Carrier Management, Customer Service, and the distribution network to drive operational excellence and cost efficiency.

Qualifications include 3+ years in Transportation, a relevant degree, and MS Office proficiency; hybrid work with on-site presence four days