Transportation Analyst
Ryder Supply Chain Solutions
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Benefits offered by this job
Job summary
Ryder is seeking a Transportation Analyst in Cleveland to manage Transportation Management processes, drive cost and service improvements, and interface with customers and carriers. The role emphasizes data analysis, reporting, and cross-functional collaboration to support account executives.
Responsibilities include KPI tracking, root cause analysis, and coordinating procurement activities to optimize network performance, with a focus on delivering actionable insights and customer satisfaction.
Qualifications
- College degree/Technical Certification in Business, Logistics, Transportation. A combination of other education and experiences will be considered.
- Bachelor’s Degree in Business, Logistics, Transportation, Preferred
- 2 years or more in industry related experience required
- 2 years or more in experience in custom and flow of freight as well as Transportation Management
- Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner, Required
Responsibilities
- Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
- Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer inquiries.
- Interact with clients in resolving problems and coordinating implementations.
- Coordinate the activities of TM procurement to achieve best cost/service solution network.
Skills
Education
Tools
Job description
MOVE YOUR CAREER FORWARD WITH RYDER!
Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder’s solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.
- Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
- Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
- Interact with clients in resolving problems and coordinating implementations.
- Cohesively work with internal SME(s) to resolve problems and/or support implementations.
- Process and distribute weekly and monthly customer metrics and develop customer performance reports.
- Prepare various reports as required or any support document needed as well as updating SCLM and SCMP.
- Initiates continuous process improvement activities and monitors results.
- Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
- Coordinate the activities of TM procurement to achieve best cost/service solution network.
- Responsible for preparation in support of client quarterly and monthly account reviews.
- Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.
- Performs other duties as assigned.
- Strong verbal and written communication skills , Required
- Bilingual, French and English (for Quebec Locations only), Required
- Strong planning and organizational skills, Required
- Possesses a high degree of initiative, Required
- Demonstrates analytical skills, Required
- Demonstrates problem solving skills, Required
- Excellent interpretation of complex statistical data, Required
- Demonstrates customer service skills, Required
- Develops and delivers effective presentations, Required
- Excellent interpersonal skills, Required
- Detail oriented and customer focus, Required
- Possesses a high degree of initiative, Required
- College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered., Required
- Bachelor’s Degree in Business, Logistics, Transportation, Preferred
- 2 years or more in industry related experience required, Required
- 2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
- Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner, Required
- No
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering.
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
- Additional day of Paid Time Off for Military Veterans.
Transportation
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype. Compensation ranges for the position are below:
Salaried
55k
70k
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
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