Transportation Account Manager

InsureOne Insurance; Oak Lawn (IL); Hybrid; USD 44,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Mentorship and training

Growth opportunities

Benefits package including medical, d

401K plan with employer match

Paid time off including holidays, PTO

Incentive trip for top performers

Fitness perks with 24-Hour Fitness

Employee Assistance Program

Additional insurance options

Pet insurance

Job summary

InsureOne Insurance, part of Confie, is hiring an Account Manager to service commercial lines and expand coverage for trucking/transportation clients. The role requires a Property & Casualty license in Illinois and a strong service mindset, with hybrid/remote options for Chicago, IL or Houston, TX residents.

The ideal candidate combines 1+ year of customer service experience with precise communication and an ability to work independently within a high-performance team.

Qualifications

• Active Property & Casualty license in IL or TX.
• 1+ years of customer service experience.
• Detail oriented with strong organizational skills.

Responsibilities

• Manage and service an existing book of commercial lines accounts.
• Identify opportunities to expand coverage and deepen client relationships.
• Oversee transactions, documentation, and internal processing for assigned accounts.
• Analyze clients’ coverage needs and compare policy options.
• Act as liaison between clients and carriers to resolve service, claims, and billing issues.

Skills

Customer service

Account management

Communication

Detail-oriented

Teamwork

Education

Property & Casualty license (IL or TX)

High school diploma or equivalent

Bachelor’s degree or related sales experience

Job description

InsureOne, a part of Confie—one of the largest privately owned insurance brokerages in the United States—has been serving clients for over 30 years, with a growing network of locations across the country.

Our team consists of local, knowledgeable insurance professionals who take pride in delivering exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with our clients, providing a white-glove experience that prioritizes their individual needs.

Join the winning team at InsureOne, part of Confie, which has been ranked as #1 in Insurance Journal's annual Top 50 Personal Lines Agency for the tenth consecutive year in 2025.

What We Offer:

• Competitive compensation structure
• Continuous on-going training and mentorship
• Growth-oriented culture with internal promotion opportunities
• Comprehensive Benefits package including medical, dental, vision, and life insurance
• Comprehensive 401K plan with competitive employer match
• Paid time off including holidays, vacation, and personal time
• Annual incentive trip for top performers
• Fitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible.
• Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost.
• Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.

pay range for a Transportation Account Manager is $43,680 - $74,880+ yearly (based on experience)

Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM CST

Work Arrangement: This position offers a hybrid or remote work option for residents in the Chicago, IL or Houston, TX area, providing flexibility based on business needs and candidate location.

What You Will Do:

The Account Manager role requires a driven and self-motivated professional with experience in commercial lines insurance and a strong commitment to supporting business growth. In this position, you will manage and service an existing book of accounts while identifying opportunities to expand coverage and deepen client relationships within the trucking and transportation sector. Candidates must hold an active Property & Casualty license in Illinois to qualify for this position.

• Manages a book of insurance business with strong autonomy, decision-making, and accountability for retention and client satisfaction
• Delivers professional service to clients, carriers, underwriters, and partners while supporting Producers in growing and maintaining business
• Oversees all transactions, documentation, and internal processing for assigned accounts, ensuring accuracy and compliance
• Analyzes clients’ coverage needs, compares policy options, monitors industry changes, and provides informed recommendations
• Acts as liaison between clients and carriers to resolve complex service, claims, and billing issues, including negotiating with underwriters when needed
• Documents all interactions in agency systems and supports training and mentorship of junior team members

Our Ideal Candidate:

We are actively seeking a motivated individual to join our high-performing team, offering unparalleled opportunities for professional growth. While prior experience in the insurance industry or agency setting is preferred, we are committed to training the right candidate.

Key Attributes:

• An active Property & Casualty license in Illinois or Texas
• High school or equivalent
• 1+ years of customer service experience
• Excellent attention to detail and organizational skills
• Ability to work well independently and on a team
• Precise verbal and written communication skills
• Ability to work in a fast-paced environment
• Ability to deliver a tailored, white-glove experience to all clients

Preferred Attributes:

• Fluency in Spanish is welcome but not required
• Bachelor’s Degree or 1+ year(s) of relevant sales experience