Transport Network Engineer II — Carrier-Grade ISP Ops

Windwave-Communications; Arizona; On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Life insurance

Paid time off

Tuition reimbursement

Employee Assistance Program

Professional development and certific;

Job summary

Windwave-Communications seeks a Network Engineer II (Transport) to support and maintain its carrier-grade transport network in the Phoenix area. You will troubleshoot, provision, and optimize IP/MPLS/Ethernet services, coordinate with field technicians, and contribute to the reliability of critical network infrastructure.

Ideal candidates have 3+ years of ISP/telecom experience, familiarity with Ciena/Juniper gear, and proficiency in Linux scripting for automation.

Qualifications

• Three or more years of experience supporting ISP, carrier, telecommunications, or enterprise networks.
• Strong knowledge of IP Networking, Routing & Switching, Ethernet Services, and Fiber Transport Networks.
• Experience troubleshooting carrier-grade networking equipment.
• Working knowledge of MPLS, EVPN, VLANs, QinQ, Optical Transport Technologies.
• Experience using network monitoring platforms and ticketing systems.

Responsibilities

• Monitor, maintain, and troubleshoot Windwave's transport network to ensure reliable service delivery.
• Diagnose and resolve hardware, software, routing, switching, and transport network issues.
• Respond to service outages and coordinate rapid restoration efforts.
• Provide advanced remote support to field technicians during installations, maintenance, and emergency repairs.
• Configure, provision, and test transport services and network equipment.
• Perform software updates, firmware upgrades, and approved configuration changes.
• Maintain accurate network documentation, diagrams, and operational records.
• Collaborate with Network Operations and Engineering to improve network reliability and operational efficiency.
• Assist with root cause analysis and continuous improvement initiatives.
• Participate in an on-call rotation supporting critical network operations.

Skills

IP Networking

Routing & Switching

Ethernet Services

Fiber Transport Networks

Analytical thinking

Troubleshooting

Communication

Education

CCNA certification or equivalent

CCNP certification (or pursuing)

Linux/FreeBSD administration

Tools

Ciena transport platforms

Juniper networking equipment

Network monitoring platforms

Ticketing systems

Job description

Windwave-Communications seeks a Network Engineer II (Transport) to support and maintain its carrier-grade transport network in the Phoenix area. You will troubleshoot, provision, and optimize IP/MPLS/Ethernet services, coordinate with field technicians, and contribute to the reliability of critical network infrastructure.

Ideal candidates have 3+ years of ISP/telecom experience, familiarity with Ciena/Juniper gear, and proficiency in Linux scripting for automation.