Transplant Financial Coordinator

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Disability Insurance

Retirement Savings

HSA/FSAs

Certification and education support

Generous Paid Time Off

Job summary

The Rector & Visitors of the University of Virginia Health system is seeking a Transplant Financial Coordinator to guide patients through insurance coverage, financial planning, and authorization requirements for transplantation. You will support patients and clinicians to move forward with confidence in a high-stakes, compassionate environment.

This on-site role combines healthcare insurance expertise with operational coordination to ensure timely access to transplant care and a positive

Qualifications

• Experience coordinating patient financials and insurance processes.
• Ability to review insurance information for accuracy and identify barriers.
• Strong written and verbal communication with patients and clinical teams.

Responsibilities

• Meet with transplant patients and families to discuss financial aspects and next steps.
• Develop individualized financial plans for navigating the transplant process.
• Coordinate transplant request authorizations and follow issues through to resolution.
• Review insurance information for accuracy and identify coverage barriers, communicating concerns promptly.
• Partner with clinical, administrative, and payer contacts to move cases forward.
• Manage multiple time-sensitive priorities while maintaining clear documentation.

Skills

Communication skills

Organizational skills

Compassion

Healthcare insurance knowledge

Education

High School Graduate or Equivalent

Job description

Help make transplantation more accessible by guiding patients through one of the most complex and consequential parts of their care journey. As a Transplant Financial Coordinator you will bring clarity to insurance coverage, financial planning, and authorization requirements so patients and clinical teams can move forward with confidence.

This is an opportunity to apply your knowledge of healthcare insurance in a role where accuracy, responsiveness, and compassion directly support patient access and transplant outcomes. You will join a patient-focused team working to meet growing transplant needs while delivering a thoughtful and coordinated experience.

The Role

The Transplant Financial Coordinator serves as a key connection among patients, insurers, and the multidisciplinary transplant team. You will meet patients beginning with their initial visit, help them understand the financial aspects of transplantation, and establish a plan for securing required transplant authorizations.

This is a busy, high-priority environment where circumstances can change quickly, and effective prioritization is essential. An average day may include:

• Meeting with transplant patients and families to discuss insurance coverage, financial expectations, and next steps.
• Developing individualized financial plans that help patients navigate the transplant process.
• Coordinating transplant request authorizations and following issues through resolution.
• Reviewing insurance information for accuracy, identifying potential coverage barriers, and communicating concerns promptly.
• Partnering with clinical, administrative, and payer contacts to keep patient cases moving forward.
• Managing multiple time-sensitive priorities while maintaining clear, professional documentation and communication.
• Providing compassionate, patient-centered support during a complex and often stressful healthcare experience.

The successful candidate will combine insurance knowledge, sound judgment, organization, and professional communication with a results-driven approach. You will thrive here if you can manage competing demands, remain attentive to detail, and keep the patient's needs at the center of every interaction.

This is a full-time position that is primarily onsite, with some work-from-home flexibility based on team and operational needs.

Why UVA Health

At UVA Health, financial coordination is an essential part of delivering advanced transplant care. By helping patients understand their coverage and securing necessary authorizations, you will contribute to a coordinated pathway that supports access, continuity, and a positive patient experience.

You will work alongside professionals who are committed to patient satisfaction and outcomes within an academic health system that brings together specialized care, education, research, and innovation.

• Join a collaborative transplant team focused on increasing access to care and supporting growing transplant volumes.
• Build relationships with patients and families at an important point in their transplant journey.
• Perform work that directly supports clinical readiness, timely decision-making, and continuity of care.
• Apply healthcare insurance expertise in a specialized setting where your contributions are visible and meaningful.
• Become part of a group of professionals that values compassion, flexibility, accountability, and results.
• Work within an academic health environment where multidisciplinary expertise supports patients with complex needs.
• Grow your knowledge of transplant financial coordination while partnering with experienced clinical and operational colleagues.

For a professional with a background in healthcare insurance, finance, business operations, patient access, or authorization coordination, this role offers the opportunity to build specialized expertise while helping patients navigate a life-changing course of care.

Why People Love Living in Charlottesville

Charlottesville combines the energy and cultural resources of a university community with convenient access to the Blue Ridge Mountains and Virginia countryside. The area offers outdoor recreation, locally owned restaurants, farmers' markets, arts and music venues, historic neighborhoods, and a range of urban, suburban, and rural living options. For healthcare professionals and families, it provides an appealing setting in which to build a career, become part of a connected community, and enjoy meaningful time outside of work.

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent

Experience: 2 years of relevant experience.

Licensure: None required

PHYSICAL DEMANDS

Job requires sitting for prolonged periods. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly.

The pay range for this role is $17.66 - $35.32 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.