Transplant Care Nurse RN - Stem Cell, Bone Marrow CM / UM (Remote)

Highmark Health; Indiana (PA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dedicated case manager to implement effective utilization strategies for a diverse member panel. This role involves assessing health management needs, developing personalized care plans, and coordinating with healthcare providers to ensure timely and quality care. The ideal candidate will have extensive clinical experience, strong analytical skills, and a passion for improving health outcomes. Join a forward-thinking organization that values innovation and teamwork while making a significant impact on the lives of its members. If you are ready to take on this rewarding challenge, we would love to hear from you.

Qualifications

• 7 years in clinical, case management, or health insurance experience required.
• Current RN state licensure is mandatory.

Responsibilities

• Oversee a panel of members and assess their health management needs.
• Create care plans to improve health outcomes and remove barriers.

Skills

Written and verbal presentation skills

Negotiation skills

Analytical skills

Organizational skills

Knowledge of disease processes

Ability to analyze data

Healthcare service delivery understanding

Multi-tasking ability

Team player

Computer and software knowledge

Education

High School / GED

Bachelor's Degree in Nursing

Job description

This job implements effective complimentary utilization and case management strategies for an assigned member panel. Provides oversight over a specified panel of members that range in health status / severity and clinical needs; and assesses health management needs of the assigned member panel and utilizing data / analytics in conjunction with professional clinical judgement to identify the right clinical intervention for each member.The incumbent conducts outreach to members enrolled in case management including but is not limited to : developing a care plan, encouraging behavior changes, identifying and addressing barriers, helping members to coordinate care, and identifying various resources to assist members in achieving their personal health goals. Will work with providers to insure quality and appropriate care is being delivered in a timely manner.

ESSENTIAL RESPONSIBILITIES

• Maintain oversight over specified panel of members by performing ongoing assessment of members’ health management needs, identifying the right clinical interventions to address member needs and / or triaging members to appropriate resources for additional support.
• Implement care management review processes that are consistent with established industry, corporate, state, and federal law standards and are within the care manager’s professional discipline.
• For assigned case load, create care plans to address members’ identified needs, remove barriers to care, identify resources, and conduct a number of other activities to help improve the health outcomes of members; care plans include both long and short term goals and plan of regular contacts for re-assessment.
• Ensure all activities are documented and conducted in compliance with applicable business process requirements, regulatory requirements and accreditation standards.
• Other duties as assigned.

EDUCATION

Required

• High School / GED

Substitutions

• None

Preferred

• Bachelor's Degree in Nursing

EXPERIENCE

Required

• 7 years in any combination of clinical, case / utilization management and / or disease / condition management experience, or provider operations and / or health insurance experience
• 1 year in a clinical setting

Preferred

• 5 years in UM / CM / QA / Managed Care
• Bone Marrow and / or Stem Cell Experience
• Experience with navigating complex care plans
• 1 year in advanced training and experience in cognitive behavioral therapy (CBT), motivational interviewing or dialectical behavior therapy (DBT)
• 1 year working with the healthcare needs of diverse population and understanding of the importance of cultural competency in addressing targeted populations

LICENSES or CERTIFICATIONS

Required

• Current RN state licensure required.Additional specific state licensure(s) may be required depending on where clinical care is being provided.

Preferred

• Certification in utilization management or a related field
• Certification in Case Management

SKILLS

• Written and verbal presentation skills, negotiation skills, and skills in positively influencing others with respect and compassion
• Broad knowledge of disease processes
• Working knowledge of pertinent regulatory and compliance guidelines and medical policies
• Ability to multi task and perform in a fast paced and often intense environment
• Understanding of healthcare costs and the broader healthcare service delivery system
• Ability to analyze data, measure outcomes, and develop action plans
• Be enthusiastic, innovative, and flexible
• Be a team player who possesses strong analytical and organizational skills
• Demonstrated ability to prioritize work demands and meet deadlines
• Excellent computer and software knowledge and skills

Language (Other than English) :

None

Travel Requirement : 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products / services (sales employees)

Never

Physical work site required

Lifting : up to 10 pounds

Constantly

Lifting : 10 to 25 pounds

Occasionally

Lifting : 25 to 50 pounds

Occasionally

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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Stem Cell Transplant • IN, Working at Home, Indiana