Transmission Field Services Coordinator Assc- TFS Coordinator Sr

American Electric Power (AEP); Roanoke (VA); On-site; USD 75,000 - 129,000; Full time

Job summary

American Electric Power (AEP) is seeking a Transmission Field Services Coordinator to drive data, reporting, and analytical solutions for Asset Management teams. The role serves as the main liaison between TFS Asset Management and TFS Data Analysts, transforming complex information into concise insights to support reliability improvements and risk mitigation.

The role requires collaboration with analysts and stakeholders to deliver dashboards, data extracts, and executive-ready presentations

Qualifications

• Associate degree in engineering, Engineering Technology, Construction Management or related technical field and 1 year of utility field experience; or HS diploma with 3 years of related utility field experience.
• Associate degree in engineering/related field with 3 years of utility field experience for Grade 7.
• Associate degree with 6 years of utility field experience or HS diploma with 10 years of related utility field experience for Grade 8.

Responsibilities

• Serve as primary contact for Asset Management data, reporting, and analytical requests.
• Evaluate business questions and determine the most effective method to deliver results.
• Collaborate with analysts and stakeholders to develop reporting solutions.
• Translate complex information into concise, actionable insights for senior leaders.
• Identify opportunities to improve reporting and visualization techniques.
• Leverage data insights to influence decision-making and resource allocation.
• Build relationships across a matrix organization as a trusted advisor.
• Anticipate stakeholder needs and develop information products proactively.
• Utilize Excel, Power BI, PowerPoint to develop decision-support deliverables.
• Operate independently, managing multiple priorities with influence.

Skills

Influence without authority

Stakeholder engagement

Communication

Analytical thinking

Storytelling with data

Problem solving

Executive presentation

Education

Associate degree in engineering/related field

High school diploma or GED

Tools

Excel

Power BI

PowerPoint

Job description

Job Posting End Date

10-09-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Transmission Field Services Coordinator is responsible for facilitating the data, reporting, and analytical needs of Asset Management teams. Acting as the primary liaison between TFS Asset Management and TFS Data Analysts, the coordinator evaluates business requests, determines the most effective approach for delivering results, and collaborates with analysts and stakeholders to provide information through reports, dashboards, presentations, data extracts, and other decision-support tools. This role transforms complex information into clear, actionable insights that support reliability improvement, risk mitigation, asset performance, and investment decision-making while maintaining alignment with TFS strategy and quality expectations.

Job Description

*This vacancy is posted in a range. The final grade and compensation offered will be determined based on the successful candidate's education, experience, and relevant skills.

What You'll Do

• Serve as the primary point of contact for Asset Management data, reporting, and analytical requests, working with stakeholders to understand business needs, define requirements, and facilitate the delivery of information products that support operational and strategic decision-making.
• Evaluate business questions and independently determine the most effective method to develop and deliver results, including the use of existing reporting solutions, dashboard enhancements, ad hoc analyses, presentations, data extracts, or other decision-support tools.
• Collaborate with analysts, coordinators, Asset Management teams, Quality Services leadership, and other stakeholders to develop, refine, and deliver reporting and analytical solutions that meet business needs and organizational standards.
• Translate complex technical, operational, and analytical information into concise, actionable insights that enable leaders to quickly understand issues, evaluate alternatives, and make informed decisions.
• Identify opportunities to improve reporting, visualization techniques, information accessibility, and decision-support processes while promoting consistency and alignment across TFS and Asset Management organizations.
• Leverage data and analytical insights to challenge assumptions, influence decision-making, and help stakeholders focus resources and investments on initiatives that provide the greatest value to reliability, risk reduction, asset performance, and business outcomes.
• Build and maintain effective working relationships across a matrix organization, serving as a trusted advisor and collaborative partner to Asset Management leaders, analysts, and other stakeholders.
• Anticipate stakeholder needs by proactively identifying emerging issues, trends, risks, and opportunities and developing information products and insights before formal requests are generated.
• Utilize advanced analytical and communication tools, including Excel, Power BI, PowerPoint, and other reporting platforms, to develop effective decision-support products and executive-ready deliverables.
• Operate independently with limited direction, managing multiple priorities and deliverables while effectively coordinating activities and achieving results through influence rather than direct authority.

Key Success Factors

• Ability to influence without direct authority.
• Ability to challenge assumptions using facts and data.
• Exceptional written and verbal communication skills.
• Ability to develop compelling business cases and executive presentations.
• Strong analytical and problem-solving skills.
• Ability to tell a clear story with data.
• Strong relationship management and stakeholder engagement skills.
• Ability to operate independently in a matrix organization.
• Ability to anticipate business needs and proactively develop solutions.
• Understanding of reliability and risk concepts and their application to asset management decision-making.

What we're looking for

Transmission Field Services Coordinator Assc

(Grade 6)

Educations Requirements

Associate degree in engineering, Engineering Technology, Construction Management or related technical field and 1 year of utility field experience.; or high school diploma or GED and 3 years of related utility field experience.

Work Experience requirements

Utility field experience would include Transmission or Distribution Line, Station, P&C or Technical Support experience; or maintenance and/or construction work/project scheduling or project controls experience.

Transmission Field Services Coordinator

(Grade 7)

Education Requirements

Associate degree in engineering, Engineering Technology, Construction Management or related technical field and 3 years of utility field experience; or high school diploma or GED and 5 years of related utility field experience which would include Transmission or Distribution Line, Station, P&C or Technical Support experience; or maintenance and/or construction work/project scheduling or project controls experience.

Work Experience requirement

Utility field experience would include Transmission or Distribution Line, Station, P&C or Technical Support experience; or maintenance and/or construction work/project scheduling or project controls experience

Transmission Field Services Coordinator Sr

(Grade 8)

Education Requirements

Associate degree in engineering, Engineering Technology, Construction Management or related technical field and 6 years of utility field experience; or high school diploma or GED and 10 years of related utility field experience which would include Transmission or Distribution Line, Station, P&C or Technical Support experience; or maintenance and/or construction work/project scheduling or project controls experience.

Work Experience requiremen t

Utility field experience would include Transmission or Distribution Line, Station, P&C or Technical Support experience; or maintenance and/or construction work/project scheduling or project controls experience.

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $128,688.00

Physical Demand Level

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.