Transitions PMO Manager - Client Delivery & Internal Ops

Baker Tilly; Dallas (TX); On-site; USD 59,000 - 237,000; Full time

Job summary

Baker Tilly is seeking a Transitions Manager within the Accounting & Finance Services (AFS) Transitions Team to lead internal PMO operations and act as the client PMO lead for multi-workstream projects.

You will establish governance, manage integrated plans, develop KPIs, and ensure transitions move smoothly from kickoff to stabilization and handoff, collaborating with clients, internal teams, and third parties.

Qualifications

• Five (5)+ years of experience in PMO, project management, program management, transition management, service delivery, or a related discipline
• Demonstrated experience leading complex, multi-workstream projects or programs
• Experience working in both internal PMO operations and client-facing project delivery environments
• Experience developing operational KPIs, dashboards, management reports, trend analyses, and repeatable data-capture processes across teams, systems
• Experience with Jira, Salesforce, Dayshape or a comparable resource-management platform, and Workday preferred

Responsibilities

• Serve as the client-facing PMO lead for complex, multi-workstream transition projects
• Lead transition programs from kickoff through operational readiness, stabilization, and handoff to recurring service teams
• Manage project scope, timelines, milestones, budgets, deliverables, dependencies, risks, issues, actions, and decisions
• Develop and maintain integrated project plans across client, internal, vendor, technology, and operational workstreams
• Establish project governance, meeting cadences, reporting requirements, decision forums, escalation paths, and stakeholder communications
• Coordinate activities across client stakeholders, internal delivery teams, functional leaders, third parties, and subject matter experts
• Streamline and manage internal PMO processes, templates, standards, controls, and operating rhythms
• Develop and manage operational KPIs, including performance measures, calculation methods, data sources, reporting thresholds, ownership, and accountability
• Maintain reliable PMO data by capturing, consolidating, validating, and monitoring project, operational, resource, financial, and KPI information across systems
• Produce monthly operational reporting, including portfolio dashboards, KPI scorecards, trend analyses, and executive-level summaries
• Manage portfolio visibility, resource demand, capacity planning, staffing coordination, utilization tracking, and assignment management across transition projects
• Drive consistent adoption of PMO tools, governance requirements, KPI standards, and reporting processes
• Identify risks, resolve issues, escalation barriers, analyze performance trends, and drive continuous improvement across the transition portfolio
• Maintain transition playbooks, lessons learned, reusable assets, and knowledge-management materials

Skills

PMO leadership

Project management

Program management

Stakeholder management

Communication

Analytical skills

Multi-workstream delivery

Education

Bachelor’s degree in Business, Finance, Accounting, Technology, Operations, Project Management, or related field

Tools

Jira

Salesforce

Dayshape

Workday

Job description

Baker Tilly is seeking a Transitions Manager within the Accounting & Finance Services (AFS) Transitions Team to lead internal PMO operations and act as the client PMO lead for multi-workstream projects.

You will establish governance, manage integrated plans, develop KPIs, and ensure transitions move smoothly from kickoff to stabilization and handoff, collaborating with clients, internal teams, and third parties.