Transitional Security Team - Watertown, MA

Securitas US Business Unit; Watertown (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Uniforms provided

Life insurance

EAP

Wellness programs

Discount programs

Job summary

Securitas US Business Unit is seeking a Security Officer in Watertown, MA to maintain a safe environment in a data center setting. You will monitor premises, enforce policies, and respond to incidents with professionalism and strong customer service.

The role emphasizes vigilant observation, access control, and timely reporting, while supporting employees and visitors and collaborating with emergency responders as required.

Qualifications

• Attention to detail and strong problem-solving abilities.
• Ability to stay calm and professional under pressure.
• Excellent communication and interpersonal skills in a security context.
• Commitment to ethical practices and safety protocols.
• Basic to intermediate computer skills for security systems and reporting.

Responsibilities

• Monitor surveillance cameras and conduct regular patrols to identify risks.
• Verify identifications, issue visitor passes, and control access.
• Respond to alarms, incidents, and emergencies promptly.
• Document and report all incidents and observations accurately.
• Perform routine foot patrols of the facility and surrounding areas.
• Assist employees and visitors with directions and support in a professional manner.
• Identify and report safety risks such as fire hazards or unsafe conditions.
• Address disturbances calmly and professionally to maintain order.
• Collaborate with team members, site management, and emergency responders as needed.

Skills

Observational skills

Problem-solving

Calm under pressure

Communication skills

Ethical practices

Safety protocols

Computer literacy

Education

High school diploma/GED

Tools

Computer skills

Job description

JOB SPECIFICATIONS:

Department: Security

Location: Watertown, MA

Environment: Data Center

Position Overview

As a Security Officer, you will be responsible for maintaining a safe and secure environment by monitoring premises, enforcing policies, and responding to incidents. This role requires strong attention to detail, professionalism, and a commitment to excellent customer service.

Key Responsibilities

• Surveillance: Monitor security cameras and conduct regular patrols to identify suspicious activity, safety hazards, or unauthorized access.
• Access Control: Verify identification, issue visitor passes and ensure only authorized individuals enter the premises.
• Emergency Response: Respond promptly to alarms, incidents, and emergencies, including medical situations or security threats.
• Incident Reporting: Accurately document and report all incidents, observations, and security concerns.
• Patrolling: Perform routine foot patrols of the facility, including entrances, exits, and surrounding areas.
• Customer Service: Provide assistance, directions, and support to employees and visitors in a professional manner.
• Safety Inspections: Identify and report potential safety risks, including fire hazards or unsafe conditions.
• Conflict Resolution: Address minor disturbances calmly and professionally to maintain order.
• Collaboration: Work with team members, site management, and emergency responders when necessary.

Qualifications

• Strong observational and problem-solving skills
• Ability to remain calm and professional under pressure
• Excellent communication and interpersonal skills
• Commitment to ethical practices and safety protocols
• Basic to intermediate computer skills

Requirements

• Must be at least 18 years of age
• Reliable transportation and communication
• Legal authorization to work in the United States
• Ability to read, write, and speak English effectively
• High school diploma, GED, or equivalent

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Paid time off, paid training, and company-provided uniforms
• Company-paid life insurance
• Employee Assistance Program (EAP)
• Wellness and financial support programs
• Employee discount programs (vehicles, electronics, travel, and more)

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

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