Transitional Employment Director

ServiceNet; Hatfield (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

403(b) Contribution Matching

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Competitive salary

Dental insurance

Job summary

ServiceNet Inc. seeks a Transitional Employment Director to lead MassAbility Transition Services and related grant-funded programs in western Massachusetts. The role reports to the VP of Vocational Services and requires overseeing design, staffing, budgets, and outcomes.

The position entails travel across western MA, collaboration with Employment Specialists, and ensuring program success with funders and community partners.

Qualifications

• Bachelor's degree in a relevant field required, or equivalent experience.
• Valid driver's license and acceptable driving record.
• 5+ years in a relevant field with 2+ years supervisory/managerial experience.
• Experience with youth with disabilities and adults with mental health challenges.
• Experience managing state contracts or grants, including budgets, billing and reporting.
• Knowledge of IEP/504 transitions and WIOA Pre-Employment Transition Services.
• Ability to build partnerships with schools, colleges, employers, and community organizations.
• Strong verbal and written English language skills.
• Proficiency in MS Office, data tracking, and virtual meeting platforms.

Responsibilities

• Lead CCS Transition Services and Greenfield Recovery-to-Work initiatives with program partners.
• Oversee Career Camps, Single-Service Sessions, Work-Based learning and counseling.
• Drive outreach and enrollment with educational institutions and community groups.
• Manage day-to-day operations and partner relationships for paid training programs.
• Monitor budgets, contracts, grants, payrolls, and reporting with documentation.
• Ensure quality, outcomes and compliance across programs and funders.
• Maintain safety and reporting per policy and law.

Skills

Verbal & Written English

MS Office

Data tracking

Virtual meeting platforms

Education

Bachelor's degree in relevant field

Master's degree (preferred)

CESP certification (preferred)

Tools

Microsoft Office Suite

Job description

Benefits

• 403(b) Contribution Matching
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources
• Competitive salary
• Dental insurance

Department: Vocational Services

Full-Time Availability Required: Monday - Friday, 9am to 5pm with flexibility to work evenings, school vacation weeks, and summer as program schedules require.

Location: Hatfield, MA

Starting Salary Range: $60,000 to $75000

POSITION SUMMARY

The Transitional Employment Director is a full-time, year-round position within Vocational Services that provides leadership for ServiceNet's MassAbility Comprehensive Career Services Transition Services program and the Greenfield Recovery-to-Work Pathways Initiative, a grant-funded paid training program. Reporting to the Vice President of Vocational Services, the position is accountable for program design and delivery, staff supervision, partner and funder relationships, budgets, billing, grant reporting, and outcomes. Hands-on training takes place in ServiceNet's own settings, in close partnership with the Employment Specialist team, Prospect Meadow Farm staff, Mental Health Recovery Services, and the Ticket to Work Employment Network. The position requires a flexible schedule and travel throughout western Massachusetts.

KEY RESPONSIBILITIES

• Leadership - Lead CCS Transition Services and Greenfield Recovery-to-Work Initiative programs including planning, hiring, orienting, supervision of staff and representation of ServiceNet with MassAbility, funders, education providers, employers and community partners.
• Transition Services Management - Oversee and assist with Career Camps, Single-Service Sessions, Work-Based learning, Job Exploration Counseling and Self Advocacy using MassAbility curriculum, ServiceNet experiential learning and other related frameworks.
• Outreach and Enrollment - lead program awareness and enrollment efforts with educational institutions, special education advisory councils and other community organizations.
• Recovery-to-Work Pathways Initiative Operations Management - Manage day-to-day operations of all assigned paid training programs and partner relationships that create partnerships for training and education in topics related to ServiceNet vocational programs, as well as transition of individuals into Ticket to Work Employment Network or other ServiceNet Adult Employment Services.
• Fiscal Management, Budgets, Billing and Reporting - Monitor budgets and spending on contracts, start-up funds, grants and payrolls for staff and vocational work maintaining strong documentation for quarterly and other periodic or event-based reporting.
• Quality, Outcomes and Compliance leadership and management - Track enrollment, attendance, hours credentials gained and employment outcomes for participants in assigned programs. Attend Funder trainings and engage in related practice and learning communities.
• Safety and Reporting - Follow and enforce all ServiceNet policies and procedures and mandated reporter responsibilities regarding suspected abuse or neglect to the correct state agencies as required by law.

POSITION QUALIFICATIONS

• Bachelor's degree in a relevant field (such as rehabilitation counseling, special education, or human services) required, or equivalent combination of education and experience.
• Must possess a valid driver's license, held for a minimum of six months, and maintain an acceptable driving record as required by agency policy and applicable state regulations.
• Minimum of five years of experience in a relevant field (such as vocational rehabilitation, transition services, or workforce development), including at least two years of supervisory or program management experience, or an equivalent combination of education and experience.
• Experience working with youth with disabilities and adults with mental health challenges.
• Experience managing state contracts or grants, including budgets, billing, and reporting.
• Knowledge of IEP/504 transition planning, WIOA Pre-Employment Transition Services, and recovery-oriented practice.
• Proven ability to build partnerships with schools, colleges, employers, and community organizations.
• Strong Verbal & Written English language skills.
• Proficiency in Microsoft Office Suite, data tracking, and virtual meeting platforms.

Preferred

• Master's Degree
• Employment Support Professional Certification (CESP)
• Spanish Conversational skills.
• American Sign Language communication skills.