Transitional Emergency Shelter Guest Host (1)

Klamath Tribal Health; Klamath Falls, Northern (OR, KY); Hybrid; USD 36,000 - 63,000; Full time

Benefits offered by this job

Full benefits

Job summary

Klamath Tribal Health is seeking a Transitional Emergency Shelter Guest Host in Klamath Falls, Oregon. This full-time, non-management position supports individuals temporarily housed in the TES, ensuring a safe, sanitary, and welcoming environment.

The role requires strong confidentiality practices, coordination with behavioral health resources, and the ability to work evenings, overnights, and alternate shifts. Indian Preference applies.

Qualifications

• High school diploma or equivalent within two years of hire.
• If in recovery from substance use, a minimum of two years in recovery.
• Model a clean and sober lifestyle on and off the job.
• Must have computer experience; MS Word/Excel proficiency.
• Background and character investigation required per tribal policy.
• Annual TB skin testing; comply with immunization policy.
• BLS certification within 180 days of hire; certification encouraged within 90 days.
• Must be a Mandatory Reporter per tribal policy.
• Must not be excluded from Federal health care benefits (Medicare/Medicaid).

Responsibilities

• Maintain a clean, safe environment at all times.
• Perform perimeter and fire checks per TES supervisor guidelines.
• Connect participants to recovery resources and support services.
• Collaborate with TES team for participants with low engagement in case management.
• Assist participants seeking behavioral health or substance abuse treatment.
• Serve meals and maintain dining area and community center.
• Maintain required documentation and logs.
• Be flexible with irregular hours and on-call shifts.

Skills

HIPAA compliance

Confidentiality

Computer skills (Word/Excel)

Communication skills

Cultural sensitivity

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Description

POSITION DESCRIPTION

POSITION: TRANSITIONAL EMERGENCY SHELTER

GUEST HOST

RESPONSIBLE TO: Transitional Emergency Shelter Manager

SALARY: Step Range: 8 ($35,942) - 27 ($63,024); Full Benefits

CLASSIFICATION: Non-Management, Full-Time, Regular

LOCATION: Klamath Tribal Health & Family Services

310 S 5th Ave

Klamath Falls, Oregon

BACKGROUND: P.L. 101-630

POSITION OBJECTIVES

The Transitional Emergency Shelter Guest Host works as a member of the TES team to provide direct support to individuals that are temporarily housed in KTH&FS Transitional Emergency Shelter. A TES Guest Host helps to ensure that the TES is a safe, sanitary and welcoming environment.

MAJOR DUTIES AND RESPONSIBILITIES

Support behavioral health treatment, recovery support, and prevention and promotion efforts; actively work to promote alcohol & drug free lifestyles, mental health promotion, and stigma reduction.

1. Perform duties to maintain a clean and safe environment at all times.
2. Perform regular perimeter and fire checks of the property following the guidelines established by the TES supervisor.
3. Connect participants with recovery-based support to the degree of engagement the client needs include appropriate self-help support, cultural events and activities, educational opportunities, and other resources that promote personal growth.
4. Work collaboratively with TES team to provide care for participants who demonstrate low engagement in the case management program.
5. Serve as a supportive resource for participants inquiring or seeking behavioral health or substance abuse treatment.
6. Serve meals for participants and maintain a clean dining environment and community center.
7. Maintain documentation and appropriate logs as directed by the TES Supervisor.
8. Be flexible in scheduling, with the ability to work irregular hours—including evenings, overnights, and alternate shifts—as assigned. Remain available to cover shifts on an on-call basis when needed.
9. Like all employees of the Klamath Tribes, the incumbent will be called upon to accomplish other tasks that may not be directly related to this position, but are integral to the Klamath Tribes’ broader functions, including but not limited to, assisting during Tribal sponsored cultural, traditional, or community events that enable the successful operation of programs and practices of The Klamath Tribes as aligned with The Klamath Tribes’ Mission Statement. Some of these tasks may be scheduled outside of regular work hours, if necessary.

SUPERVISORY CONTROLS

The TES Guest Host work is performed under the general direction of the TES Supervisor. This position requires consistent, sound judgment and the ability to work independently with minimum direct supervision. The TES Guest Host will work within the context of position description and program policies and procedures.

The supervisor outlines the overall program objectives and priorities, time limit, and resources available. The employee handles routine problems and completes work using own initiative. Exercise professional knowledge and judgment in interpreting guidelines and applicability. Work is reviewed from an overall standpoint in terms of meeting objectives, effectiveness, and compliance with laws, regulations, policies and procedures.

KNOWLEDGE, SKILLS, ABILITIES

The ability to maintain strict confidentiality of all records and adhere to the standards for all health record-keeping, HIPAA and Privacy Act requirements.

Must have knowledge of and ability to work cooperatively with people living in culturally, socially and economically disadvantaged communities. Emphasis will be given for positive experience in working with the cultural, economic and social aspects of Native American service populations.

Must have a general knowledge of community service/social services, and their respective roles.

Must have the ability to learn the standards for behavioral health recordkeeping and HIPAA requirements and be able to complete required documentation and required written follow-up.

The knowledge of or ability to learn substance abuse symptoms, mental and emotional illness symptoms, and interventions.

The knowledge of symptoms, prevention, treatment and mandatory reporting requirements of child and elder abuse and neglect.

The knowledge of how family dynamics; differing cultural, religious, social, and economic factors affect community members.

The ability to effectively communicate with Native American families from various social, cultural, economic and educational backgrounds.

The ability to work cooperatively with other behavioral health care providers.

The ability to communicate clearly and concisely orally and in writing.

The ability to meet with the public and staff in a courteous, professional manner using tact, diplomacy and mature judgment.

The ability to work with Native American families of varying social, educational and economic backgrounds.

The ability to perform work and accomplish tasks in accordance with established policies, procedures, practices and priorities of the department.

The ability to communicate orally and in writing for the purpose of providing instructions, completing forms/applications, obtaining information and conveying messages.

Ability to identify participants with suicidal ideation and connect with appropriate resources to assist in completing appropriate safety plans when needed.

The general knowledge of substance uses, and mental illnesses and drug/alcohol dependency as applied to participants.

General knowledge of Federal and State Regulations and Privacy Act.

The ability to operate a computer with knowledge of various software programs.

QUALIFICATIONS, EXPERIENCE, EDUCATION

Minimum Qualifications

Failure to comply with minimum position requirements may result in termination of employment.

• REQUIRED to obtain a High School Diploma or Equivalent within two (2) years of hire.
• REQUIRED if in recovery from substance use dependency to have a minimum of two (2) years recovery.
• REQUIRED to model a clean and sober lifestyle both on and off the job.
• REQUIRED to have computer experience. Emphasis will be in the use of Microsoft Word, Excel, and work in a networked environment.
• REQUIRED to be able to maintain strict confidentiality of protected health information in accordance with regulations.
• REQUIRED to submit to a background and character investigation, as per Tribal policy. Following hire must immediately report to Human Resource any citation, arrest, conviction for a misdemeanor or felony crime.
• REQUIRED to submit to annual TB skin testing and adhere to KTHFS staff immunization policy in accordance with the Centers for Disease Control immunization recommendations for healthcare workers.
• REQUIRED to acquire and maintain BLS certification within 180 days of hire; strongly recommend certification within 90 days of hire, probationary period will be extended for a maximum of 180 days pending certification.
• REQUIRED to accept the responsibility of a Mandatory Reporter in accordance with the Klamath Tribes Juvenile Ordinance Title 2, Chapter 15.64 and General Council Resolution #2005 003, all Tribal staff are considered mandatory reporters.
• REQUIRED to be free from exclusion from providing Federal health care benefits including Medicare and Medicaid as per the Federal OIG and GSA exclusion lists.

Preferred Qualifications

• One (1) year experience working with adults with addiction, re-entering the community from incarceration and/or mental health challenges.
• Active member of the recovery community
• Knowledge and adherence to ethics and professional boundaries
• Training in De-escalation and knowledge of best practices
• Experience working with the at‑risk, unhoused community

Indian Preference

Indian and Tribal Preference will apply, as per policy. Must submit tribal documentation with application to qualify for Indian Preference.

ACKNOWLEDGEMENT

This position description is intended to provide an overview of the requirements of the position. It is not necessarily inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the sole right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.