Transitional Care Professional

Your Health; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation Package with Bonus Opportunities

Employer Matched 401K

Free Visit & Prescriptive Services

Generous PTO Package

Career Development & Growth Opportunities

Vehicle allowance

Job summary

Your Health seeks a qualified Transitional Care Professional in Greenville, SC, to facilitate patient transitions from healthcare facilities to home. This full-time role involves coordinating care, establishing rapport with patients, and ensuring seamless service integration.

Ideal candidates will have a relevant medical certification and at least three years of clinical experience. Strong interpersonal skills and a commitment to patient-centered care are essential. Benefits include competitive compensation, 401k matching, generous PTO, and a vehicle allowance.

Qualifications

• Certified Medical Assistant, Paramedic, or Licensed Nurse preferred, with certifications in good standing.
• Minimum of three years clinical experience preferred.
• Strong written and verbal communication skills required.

Responsibilities

• Visit referrals and established patients in assigned facilities.
• Provide guidance and feedback based on care team recommendations.
• Arrange necessary services for seamless patient transitions.

Skills

Leadership skills

Patient communication

Organizational skills

Clinical experience

Interpersonal skills

Education

Certified Medical Assistant or equivalent

Three years clinical experience preferred

Tools

Company’s software systems

Job description

Overview

We are seeking a qualified candidate to act as the clinical liaison for our patients throughout the [LOCATION] area. The Transitional Care Professional position plays a crucial role in facilitating a smooth transition for patients from hospitals, rehabilitation centers and skilled nursing facilities to their homes by providing comprehensive care coordination and support. The Transitional Care Professional plays a vital role in enhancing the patient experience and reducing hospital readmissions.

Shift Details

Perform visits in homes and facilities (ALF and ILF's) in their designated service area. You must have reliable transportation as travel is required daily. This is a full‑time, salary‑based position working 8‑hour shifts Monday‑Friday (8am‑5pm).

Service Area(s)

• Anderson
• Seneca
• Pickens
• Greenville

About

We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.

Why Choose a Career at Your Health?

Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees.

Benefits

• Competitive Compensation Package with Bonus Opportunities
• Employer Matched 401K
• Free Visit & Prescriptive Services with HDHP Insurance Plan
• Employer Matched HSA
• Generous PTO Package
• Career Development & Growth Opportunities
• Vehicle allowance

What Are We Looking For?

A successful Transitional Care Professional will be able to perform these essential duties and responsibilities.

Responsibilities

• Visit the Company’s referrals and established patients within assigned facilities.
• Establish trust and rapport with patients to assist them in making informed decisions regarding their health during their stay in the facility.
• Provide guidance and feedback to patients based on recommendations from the care team regarding their care.
• Ensure a seamless transition for patients returning home by arranging the necessary services, such as home health, outpatient rehab, and follow‑up care with the Company’s providers and support staff.
• Ensure all essential visits are scheduled including those with the Company’s primary care provider, virtual provider, specialists, pharmacists, social workers, etc.
• Facilitate effective communication between healthcare professionals involved in the patient’s care.
• Ensure patient and family adherence to the plan of care.
• Interact with patients via phone, email, patient portal, telephone, AthenaText, in person, etc. to gather necessary information.
• Provide exceptional customer service to patients, exhibiting a compassionate and empathetic attitude and a patient‑centered approach to care. Address patient concerns, inquiries, and complaints professionally and promptly, striving to meet patient needs and ensure their satisfaction.
• Perform general administrative tasks and support other staff as needed.
• Utilize the company’s software systems to enhance patient care and staff efficiency.
• Must be available during normal work hours (unless previously approved by direct supervisor).
• Utilize the company’s software systems and update information as required.
• Participate in coaching calls.
• Perform other duties as requested or required, in the sole discretion of the Company.

Qualifications

• Certified Medical Assistant, Paramedic, or Licensed Nurse preferred. Certifications or licenses must be in good standing.
• Previous experience in public health or home health preferred.
• A minimum of three (3) years clinical experience preferred.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to read and communicate effectively.
• Strong written and verbal skills.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
• Basic computer knowledge.
• Ability to manage and demonstrate effective leadership skills.
• Should demonstrate good interpersonal and communication skills under all conditions and circumstances.
• Ability to foster a cooperative work environment.
• Team player with ability to manage multiple responsibilities and demonstrate sound judgment.
• Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.