Transitional Assistance Department Operations Manager

San Bernardino County; California (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

San Bernardino County's Transitional Assistance Department (TAD) is recruiting for Operational Managers who supervise district offices delivering Welfare-to-Work, CalWORKs, CalFresh, Medi-Cal, General Relief, and Foster Care Services.

The role emphasizes staff development, program training, data analysis for program control, and recommending policy changes reflecting federal/state/county rules. Travel may be required; visa sponsorship is not available.

Qualifications

• Strong analytical skills and the ability to evaluate operations from a macro perspective.
• Experience developing, coordinating, and implementing new programs/policies.
• Experience supervising staff in a large department or organization.

Responsibilities

• Supervise district offices engaged in Welfare-to-Work, CalWORKs, CalFresh, Medi-Cal, General Relief, and Foster Care Services through subordinate supervisors.
• Participate in staff development, program training, and staff performance assessments.
• Conduct data analysis for program control and recommend policy/procedural changes.

Skills

Analytical skills

Supervision

Program development

Education

30 semester units in behavioral/social science or related field

Job description

The Transitional Assistance Department (TAD) is recruiting for Transitional Assistance Department Operation Managers who supervise, through subordinate supervisors, district offices engaged in conducting the delivery of Welfare-to-Work, CalWORKs, CalFresh, Medi-Cal, General Relief, and Foster Care Services. TAD Operation Managers also participate in staff development and program training for subordinate staff, conduct data analysis for program control purposes, recommend modifications as required to enhance program effectiveness, and recommend policy and procedural changes reflecting recent modifications in federal, state or county rules and regulations.

EXCELLENT BENEFITS

To review job-specific benefits, refer to Summary of Benefits and the Memorandum of Understanding (MOU).

CONDITIONS OF EMPLOYMENT

• Pre-Employment: Applicants must pass a pre-employment process, which includes fingerprinting, credit check, and/or medical exam, prior to appointment.
• Travel: Travel throughout the County may be required. Incumbents will be required to make provision for transportation.
• Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Applicants must meet both the Experience and Education requirements:

• EXPERIENCE: Three (3) years, within the last five (5) years, of full-time work experience in a California Department of Social Services determining eligibility or providing services in a public assistance program such as CalWORKs, CalFresh, Medi-Cal, Child Care, Foster Care, Welfare-to-Work, etc. Note: Experience must include at least two (2) years of full-scope supervision of such functions.
• EDUCATION: Thirty (30) semester (45 quarter) units of college coursework in one of the following fields: behavioral/social science, business/public administration, English, math, humanities, education, administration of justice, or a closely related field. A list of completed coursework or legible transcripts must be submitted with the application if the applicant does not have a completed bachelor's degree or higher in one of the qualifying fields. Note: Completion of the San Bernardino County Management Leadership Academy (MLA) program will be accepted toward the required coursework on the basis of four (4) quarter units of credit per MLA track completed.

Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

The ideal candidate will have strong analytical skills, an ability to evaluate operations from a macro perspective and possess project development experience. The ideal candidate will also have experience developing, coordinating and implementing new programs/policies and/or operational modifications or changes to existing programs in a large department/organization.

Additional Information and Resources:

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy.