Transition Specialist - Move In Coordinator

Cascades Verdae; Wade Hampton (SC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

26 days PTO with cashout

401k with match

Medical/Dental/Vision benefits

Free Teladoc

Education Reimbursement

Job summary

The Gables on Pelham in Greenville, SC is seeking a Transition Specialist - Move-In Coordinator to assist new residents and families in transitioning to the community. You will liaison with multiple departments and external partners to ensure a smooth move-in and welcoming environment.

Ideal candidates have a four-year degree and 2+ years in transitions, hospitality, or senior living, with strong English, organization, and ability to work independently.

Qualifications

• Four-year College or University degree desired.
• Two+ years’ experience in a transition or downsizing role desired.
• Two+ years’ experience in a hospitality role desired.
• Two+ years’ experience working with seniors desired.

Responsibilities

• Coordinate the move-in process for new members and liaise with families and third parties such as moving companies.
• Coordinate with internal departments to ensure documentation, payment, and records are handled timely.
• Follow the application and contractual protocol for admitting new members and assist new member information.
• Open & close all models daily throughout the week.
• Ensure campus is Ready-to-Show, Every Day Is Grand Opening Day (EDIGOD).
• Inspect units at turnover and identify items for repair.
• Communicate needs to Director of Facilities and follow up on resolution.
• Work with RAC/Membership committee and current members to ensure a welcoming environment for new members.
• Coordinate New Member parties and New Member Happy Hours.
• Develop knowledge of marketing materials and all agreements between campus and residents/families.
• Ensure marketing material is current and stocked.
• Participate in required trainings and education programs.
• Perform other duties as assigned by the Executive Director.

Skills

English fluency

Attendance & punctuality

Software literacy

Following directions

Independence

Education

Four-year degree

Job description

Job Category: Sales/Marketing

Requisition Number: TRANS003501

• Posted : July 31, 2026
• Full-Time
• On-site

Locations

Showing 1 location

The Gables on Pelham | TG - The Gables
1306 Pelham Rd
Greenville, SC 29615, USA

Description

At The Gables, we’re not just a luxury senior living company; we’re a community recognized as a Great Place to Work® and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.

Why Choose The Gables?

• A Culture of Growth and Teamwork: We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.
• Make a Difference: Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.
• Collaborative Environment: Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.

We’re looking for a Transition Specialist - Move In Coordinator.

As the Transition Specialist - Move In Coordinator, you will be responsible for assisting new move-ins and potential members with transitioning to the community. They assist the community’s various departments and serve as a liaison to ensure the new member(s) and their families make a smooth transition into the community.

Are You Ready to Make an Impact?

If you're passionate about making a difference in the lives of seniors and want to be part of a team that strives for excellence, we invite you to apply today!

• 26 days of PTO + cashout
• 401k with match
• Medical/Dental/Vision benefits
• Free Teladoc
• Education Reimbursement
• and more!

ESSENTIAL FUNCTIONS:

• Coordinate the move-in process for new members and serve as liaison between members, families, team members, and a variety of third parties such as moving companies.
• Coordinate with internal departments to ensure documentation, payment, lead base system records, etc. is handled properly and timely.
• Follows the application and contractual protocol for admitting new members and assists new members with completing their new member information.
• Opens & closes all models daily throughout the week.
• Ensures the entire campus is Ready-to-Show, Every Day Is Grand Opening Day (EDIGOD).
• Inspects all units at time of turnover and identifies items for repair.
• Communicates items or other needs to the Director of Facilities in a timely manner. Follows up on items to ensure resolution.
• Works with the RAC/Membership committee and current members to ensure a receptive and welcoming environment for the new member(s).
• Coordinates and organizes New Member parties and New Member Happy Hours.
• Coordinates We’ve Moved/I’ve Moved mailers for all new members.
• Develops a thorough working knowledge of all campus marketing materials and all legal and financial agreements between the campus and its residents and resident families.
• Ensures all marketing material is current and stocked.
• Participate in and attend all required in-service training and education programs as scheduled.
• Performs other duties as assigned by the Executive Director.

Physical Demands, Work Environment, and Expected Hours of Work

• This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.
• This position will be required to lift or carry weight up to 25 lbs.
• While performing the duties of this job, the Team Member is exposed to minimal to moderate noise.
• The Team Member may be required to work extended periods of time at a computer terminal.
• The associate may encounter difficult situations, including contact with mentally ill and deceased residents.

TRAVEL

Local and out of state travel, including overnight stays, may be required from time to time to assist new residents/prospective residents, attend conferences, training, meetings, emergency situations, and other company functions.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Four-year College or University degree desired.
• Two or more years’ experience in a similar transition or downsizing position desired.
• Two or more years’ experience in a hospitality position desired.
• Two or more years’ experience working with seniors desired.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Ability to read, write, speak and understand English fluently.
• Ability to meet or exceed the company’s attendance and punctuality standards.
• Ability to use miscellaneous software and office equipment.
• Ability to understand and follow directions as given.
• Ability to work with minimal supervision.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.