Transition Specialist

BCFS Health and Human Services; McAllen (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

BCFS Health and Human Services seeks a Lead Transition Specialist to ensure quality transition services for youth, using best practices and compliant with program standards. You will guide staff, manage casework, and oversee client progress in crisis situations.

Responsibilities include developing Individual Service Plans, coordinating with DFPS PAL, training staff, and reporting program outcomes. Strong collaboration with leadership and field offices is essential.

Qualifications

• Bachelor's degree in social services or related field required.
• 2 years of experience in case management, job development or crises intervention with youth required.
• Experience in community building, event coordination and public speaking preferred.

Responsibilities

• Provide case management to young adults 16-21 eligible for the program.
• Develop Individual Service Plans, assess progress, maintain client files.
• Obtain DFPS youth participation approval (2054) from PAL staff.
• Follow DFPS PAL guidelines and policies.
• Lead and mentor direct reporting staff to promote performance.
• Ensure staff receive necessary training for high-quality programming.
• Attend required meetings and conferences; provide crisis management.
• Make referrals to outside agencies and provide follow-up.
• Present at conferences on transition services.
• Maintain client confidentiality.

Skills

Case management

Crisis intervention

Public speaking

Community building

Event coordination

Effective communication

Education

Bachelor's degree in social services or related field

Job description

Education

Required - Bachelor's degree in social services or a related field.

Experience

Required - 2 years of experience in case management, job development or crises intervention with youth and experience in community building, event coordination and public speaking.

Job Summary

The Lead Transition Specialist is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population especially in crisis situations while maintaining compliance with established program standards.

Essential Functions

• Provide case management to young adults from 16-21 who are eligible for the program.
• Develop detailed Individual Service Plans for each client, meet with and assess progress, and maintain up to date client files.
• Obtain approval for DFPS youth participation through authorization form (2054) from DFPS PAL staff before providing services to eligible youth.
• Follow all DFPS guidelines and policies concerning PAL Transitional and Financial Services.
• Maintain organizational management structure which promotes best practices, facilities optimum delivery of services.
• Monitor and maintain an internal policy and procedure manual of the organizational structure and program function based upon: Federal requirements, individual grant procedures and requirements, and the agency's internal policies and procedures.
• Guide, lead, develop and mentor all direct reporting staff to promote optimal performance through regular communication and evaluations.
• Ensure that all staff within the supervised programs receive the training necessary to provide the highest quality of programming possible.
• Work effectively with the Director of Community Based Services.
• Attend all client staffing, department, agency meetings, as required.
• Provide Crises management.
• Make referrals to outside agencies, as necessary, and provide follow-up.
• Present at conferences and other professional meetings on transition services.
• Maintain confidentiality with clients and staff.

Measurable Deliverables

• Complete initial intake assessments to youth seeking PAL Transitional and Financial services.
• Meet with clients helping to develop and sign their Individual Transition Plan or sign a review of the plan during each face-to-face contact by PAL transition specialist.
• Client files will be maintained according to all BCFS and DFPS standards.
• Enter required Salesforce data for all clients within 2 business days of client contact and submit monthly reports as specified by Program Director every month.
• Program outcomes are tracked and achieved.
• Monthly and Quarterly reports are submitted to the Director of Community Based Services.
• Conduct monthly case reviews to ensure programs are following guidelines and contact requirements.
• Turn in receipts, case notes, expense reports, mileage reports, and other required documentations for budget and billing on time.
• Demonstrate the ability to:
  • Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
  • Communicate effectively in writing and verbally in English.
  • Work in a fast-paced environment.
  • Maintain computer literacy required to meet the responsibilities of the position.
  • Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
  • Travel as needed.
• Other job duties as assigned per grant requirements.

Requirements

• Maintain certificates required for the position including but not limited to First Aid and CPR.
• Valid Texas Driver's license with a clear driving record and reliable transportation.
• Pass a pre-employment drug screen and random drug screens.
• Provide proof or work eligibility status upon request.
• Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

English (United States)

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

If you like to work with people that believe they can make a difference in the world, this is the company for you!

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