Transition Coordinator Licensed

Vaya Partners; North Carolina; Remote; USD 55,000 - 75,000; Full time

Job summary

Vaya Health is seeking a Transition Coordinator LP to manage discharge planning and transition processes for members in North Carolina. This mobile role covers the 22 western counties, with responsibilities to educate providers, coordinate with care teams, and ensure person-centered transition planning.

Requires a Master’s degree in a Human Services field with clinical licensure and relevant professional experience. Travel is required and confidentiality training is mandated.

Qualifications

• High level of diplomacy and discretion when negotiating with internal and external stakeholders.
• Extensive knowledge of mental health and substance use service arrays.
• Proficiency with Microsoft Office and Vaya information system.

Responsibilities

• Manage an active caseload of members in transition planning.
• Coordinate with transitions teams to initiate discharge planning.
• Develop written transition plans with linkage to treatment and crisis planning.
• Network with families to build holistic transition plans.
• Ensure person-centered planning and safety considerations.

Skills

Diplomacy

Interpersonal skills

Communication

Decision making

MS Office

Education

Master’s degree in Human Services with clinical licensure (LCSW/LCMHC/LPA/LMFT)

Licensed Clinical Social Worker / Licensed Clinical Mental Health Counselor / Licensed Psychological Associate / Licensed Marriage and Family Therapist licensure

Job description

LOCATION: Remote – must live in or near Buncombe or McDowell County, North Carolina. The person in this role must maintain residency in North Carolina or within 40 miles of the North Carolina border. This position will serve Vaya’s 22 western counties, and this position supports our high priority TCL population (discharging from State Psychiatric Hospitals). This position requires travel.

GENERAL STATEMENT OF JOB

The Transition Coordinator LP (TC) is responsible for providing proactive intervention and coordination services to persons residing in or being diverted from institutionalized settings prior to their transition to home and community based services. These services prepare members/recipients for discharge and assist during adjustment period immediately following discharge from an institution. This is a mobile position with work done in a variety of locations. The Transition Coordinator LP will work with members/recipients in their communities.

Note: This position requires access to and use of confidential healthcare information or protected health information (PHI) as described in laws addressing patient confidentiality, including, but not limited to, the federal HIPAA law, the Confidentiality of Alcohol and Substance Abuse Patient Records law, 42 CFR Part 2, and various state laws. As such, the individual filling this position shall be required to be trained regarding such laws and shall be required to observe those laws in his/her capacity as an employee of Vaya Health. The individual filling this position shall also sign a confidentiality statement as an employee of Vaya Health.

ESSENTIAL JOB FUNCTIONS

Transition Planning

• Must be able to manage an active caseload of members/recipients in transition planning.
• Will work with manager to create a yearly target number of successful transitions based on state benchmark.
• Ensure that the Pre-Quality of Life survey is completed prior to lease signing date.
• Educate providers of tenancy support about their respective roles and responsibilities and of the TC's roles and restrictions.
• Adheres to boundaries within the In Reach, Transition, Diversion policy and does not provide services or supports outside of the scope of work.

Monitoring

• Ensure that monthly updates are received for transitioned members/recipients and submit auditing tool by deadline.
• Work alongside community providers (i.e., tenancy support, medical health, etc.) to ensure they are providing needed services
• Will be available for staffing and clinical consultation to other team members as needed

Transition Planning:

Leading the Transition Process:

The Transition Coordinator LP will work alongside the Transition Coordinator LP to ensure that any member/recipient who wishes to move to a more inclusive setting, from the adult care home or state psychiatric hospital, is provided with clinically indicated and appropriate behavioral health services and supports and In Reach staff, care management, and other Vaya departments necessary to ensure transition/discharge planning begins at admission to the facility. The Transition Coordinator LP will assist in developing the transition team.

To facilitate a successful transition, the Transition Coordinator LP:

• Meet with the member/recipient, conduct clinical record review, and ensure completion of necessary assessments as needed. An assessment includes but is not limited to: diagnostic assessments, comprehensive clinical assessments, and psychological evaluations.
• Assists the member/recipient in developing an effective written plan which will include linkage to necessary treatment and crisis planning to enable the member/recipient to live independently in an integrated community setting.
• Networks with the member/recipient and the member/recipient’s family and supports to develop a thoughtful, organized, holistic transition plan that addresses his/her community-based support needs.
• Ensures discharge/transition planning is developed and implemented through person-centered planning processes in which the member/recipient has a primary role and is based on the principle of self-determination while considering safety and well-being.
• Coordinate with the member/recipient, his/her family and supports to identify and secure the Community resources necessary to transition. Following basic hierarchical needs this includes but is not limited to: housing, behavioral health services, medical care, financial management, safety and security, and other community supports that are needed for community living.
• Develop diagnostic impression prior to linkage of services to ensure clinically appropriate services are in place during transition.
• Use motivational interviewing techniques to ensures a thorough North Carolina Person Centered Plan (NCPCP) is developed.
• Foster communication with institutions, provider agencies, and other community and natural supports that will be involved in the transition.

Diversion:

Transition Coordination function assumes responsibility for being responsive to the transition needs identified through the Department of Justice diversion process, ensuring a member/recipient requiring diversion from an Adult Care Home via the Referral Screening Verification Process (RSVP). The Transition Coordinator LP then assists the member/recipient through the transition planning process. This requires brokerage with high end stakeholders such as hospitals, institutions, and other community stakeholders.

Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance. This will require exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts. Problem solving, negotiation, arbitration and conflict resolution skills are essential to balance the needs of both internal and external customers. Must be highly skilled at shifting between macro and micro level planning, maintaining both the big picture and seeing that the details are covered.

The Transition Coordinator LP must exhibit an extensive understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version) and have considerable knowledge of the MH/SU/IDD service array provided through the network of Vaya providers. Additional knowledge in Vaya Medicaid B and C waivers and accreditation is helpful.

The employee must be detail oriented, able to organize multiple tasks and priorities, and to effectively manage projects from start to finish. Work activities quickly change according to mandated changes and changing priorities within the department. The employee must be able to change the focus of his/her activities to meet changing priorities.

Proficiency in Microsoft Office products (such as Word, Excel, Outlook, PowerPoint, etc.) and Vaya information system is required.

EDUCATION & EXPERIENCE REQUIREMENTS

Master’s degree in a Human Services field with clinical licensure (LCSW, LCMHC, LPA, or LMFT) required and two (2) years of post-human services bachelor’s degree with accumulated experience with the population served or four (4) years of full-time, post non-human services bachelor's degree with accumulated experience with the population served.

Licensure/Certification Requirements

Master’s-level fully Licensed or provisionally Licensed Clinical Social Worker (LCSW), fully Licensed or provisionally Licensed Clinical Mental Health Counselor (LCMHC), fully Licensed or provisionally Licensed Psychological Associate (LPA), fully Licensed or provisionally Licensed Marriage and Family Therapist (LMFT) or licensure as a Registered Nurse (RN)

PHYSICAL REQUIREMENTS

• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.

RESIDENCY REQUIREMENT:

The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.

SALARY:

Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.

Vaya Health is an equal opportunity employer.