Transition Coach

Southwest-Key-Programs; Brownsville (TX); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Southwest-Key-Programs is seeking a Transition Coach to create job opportunities for participants in workforce programs. You will partner with center staff to identify suitable openings, develop subsidized and unsubsidized positions, and prepare job seekers for employment at or above the prevailing wage.

The role includes processing WIT applications and ensuring resume readiness for targeted opportunities. You will build employer networks, schedule outreach, and maintain case records while

Qualifications

• Bachelor’s degree preferred with minimum three years in inside/outside sales, account management or HR recruitment.
• Excellent oral and written communication skills.
• Must have reliable transportation and ability to travel.
• Experience with WorkInTexas (WIT) and TWIST data systems preferred.

Responsibilities

• Engage employers and maintain relationships with hiring employers.
• Develop job opportunities matching job seekers' skills and interests.
• Screen and match job seekers to suitable opportunities.
• Update WIT applications and tailor resumes for identified roles.
• Conduct interview prep and resume development for job seekers.
• Develop OJT, internships, and unsubsidized opportunities.
• Meet goals for Work-Based Learning and unsubsidized employment.
• Establish employer worksite agreements as needed.
• Record-keeping and data entry in appropriate systems.
• Coordinate with management to design jobs meeting needs of job seekers and employers.

Skills

Oral and written communication

Bilingual (English/Spanish)

Education

Baccalaureate degree (preferred)

Job description

Job Summary:The Transition Coach is responsible for developing job opportunities for job seekers served through workforce programs. The Transition Coach works closely with center management and staff to identify eligible job seekers who possess the necessary skills and experience to fill job openings with hiring employers. Work involves development of subsidized and unsubsidized employment opportunities, On-the-Job Training (OJT), internships and apprenticeships. The goal for job seekers served is employment at or above the prevailing wage for their chosen occupation. The Transition Coach will also accept and process WorkInTexas (WIT) applications and ensure completeness and quality.Essential Functions:Engage new employers and maintain relationships with existing employers who are willing to hire job seekers.Develop specific job opportunities that match job seeker’s skills, work experience, related training and interests.Screen and match job seekers with employment opportunities that match skills, work experience and interests.Update WIT applications and customize job seeker resumes to fit identified opportunities.Assist job seekers in developing a resume and conduct mock interviews to help prepare job seekers for interviews.Develop OJT, internship, apprenticeship and unsubsidized employment opportunities.Meet assigned goals for Work-Based Learning and unsubsidized employment.Establish employer worksite agreements, as needed.Coordinate with center management and staff to develop jobs that meet job seeker and employer needs.Schedule daily prospecting/cold calls and face-to-face meetings with employers.Maintains case management records, appropriate documentation (employment plan/case notes) and enters data in appropriate system(s).Responsible for the development and maintenance of working relationships with employers and other community agencies to provide orientation sessions to explain the program and services.Performs other job-related duties and responsibilities that will be assigned from time to time.Other Functions:Spends at least 55% or more of total scheduled work hours in the community, to conduct outreach and attend meetings, training, and other activities throughout Cameron County.Able to react to change productively and handle other essential tasks as assigned.Qualifications and Requirements:Baccalaureate degree (preferred), plus a minimum three years of work experience in inside or outside sales, including account management experience in the private sector, or human resources recruitment. Two additional year of full-time qualifying experience may be substituted for each year (30 credit hours) of the required education. Must have excellent oral and written communication skills. Must be able to data enter and extract information in an accurate and timely manner to meet deadlines. Must have personal reliable transportation to use in the performance of duties. Maintaining a professional appearance and attire is required.Preferred:Experience with WIT and The Workforce Information System of Texas (TWIST) data systems.Must be willing and able to work occasional evenings and weekends.Must be able and willing to work remotely when needed.Bilingual (English/Spanish).Certificates and Licenses Required:A valid Texas motor vehicle operator’s license.Physical Demands:Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas.While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment.Frequent typing, writing, bending and twisting.Must be able to lift up to 10 pounds.Work Environment:Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards.Compliance Agreement:I have read the above and understand that it is intended to describe the general content of and requirements for performing this job. It is not an exhaustive statement of duties, responsibilities or requirements. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. I also understand that my job description is subject to change and that this description does not preclude my supervisor's authority to add or change duties or responsibilities.