Transit System Based Outreach Specialist - Transit - Friday-Tuesday 11pm-7:30am

Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

A leading organization dedicated to the humanitarian outreach for the homeless seeks a Transit System Based Outreach Specialist. This full-time role involves providing critical direct services, including outreach, screening, and support for the homeless population within New York's transit system. With a focus on collaboration, the specialist will engage clients in need and connect them to essential care and resources, making a positive impact in the lives of vulnerable individuals.

Benefits

Health and dental insurance

Paid vacation and holidays

Tuition assistance

403(b) pension plan with matching benefits

Qualifications

• Degree required or equivalent experience in lieu of degree.
• Valid state driver's license required.
• Good writing skills for client interaction descriptions.

Responsibilities

• Provide direct outreach and referral services for homeless individuals.
• Maintain accurate statistical data and case-record management.
• Collaborate with external agencies for outreach operations.

Skills

Direct outreach

Vulnerability screening

Case-record management

Mental health awareness

Substance abuse awareness

Spanish speaking

Education

Associates or Bachelor's degree

Job description

Transit System Based Outreach Specialist - Transit - Friday-Tuesday 11pm-7:30am

Join to apply for the Transit System Based Outreach Specialist - Transit - Friday-Tuesday 11pm-7:30am role at Bowery Residents' Committee

Transit System Based Outreach Specialist - Transit - Friday-Tuesday 11pm-7:30am

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Join to apply for the Transit System Based Outreach Specialist - Transit - Friday-Tuesday 11pm-7:30am role at Bowery Residents' Committee

Duties/Responsibilities

Responsible for providing direct outreach, vulnerability screening, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.

Duties/Responsibilities

Responsible for providing direct outreach, vulnerability screening, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.

In addition, Transit System Based Outreach Specialists will spend the majority of outreach to homeless individuals at end of the line stations with a high level of collaborative joint outreach operations with various external agencies. Related Duties as assigned.

Hours

Full-time 37.5 hours per week

Qualifications

Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree. Will also consider current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment. Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations. Valid state driver's license required. Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services. Ability to speak Spanish desirable. First Aid/CPR certification or the ability to pass test to acquire these credentials required.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

Program Description

Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. Due to a recent expansion, BRC has many new outreach positions available. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.

Benefits

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Civic and Social Organizations

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