Transit Service Planning Co-op: Alternatives & Route Optimization

Massachusetts-Bay-Transportation-Authority; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Massachusetts Bay Transportation Authority (MBTA) seeks an Alternative Service Planner Co-Op to support service planning during Planned Rail Closures and for Private Fixed Routes. The role focuses on analyzing impacts, developing alternate service options, and preparing visuals and reports for stakeholders.

The co-op will work on Routes 712/713, 714, and 716, collaborate with multiple teams, and help monitor service performance through post-implementation reviews.

Qualifications

• Currently enrolled in an accredited undergraduate/Bachelor’s degree program for the entire duration of employment.
• Interest in public transportation and urban planning.
• Experience with planning, operations, policy, engineering, or project management is preferred.

Responsibilities

• Assist in assessment of operational and customer impacts for planned closures from a service perspective.
• Provide planning support for the development of service options for Private Fixed Routes.
• Review engineering plans, sets, and designs related to diversion alternative service.
• Prepare scheduled and ad-hoc reports, slideshows, graphics, maps, and other visual reports for online and print formats.
• Conduct post implementation reviews to assess service performance and areas for improvement.
• Conduct field work to observe service operations and document mechanisms to improve service delivery.
• Participate in team meetings and other duties as assigned.
• Provide courteous and professional experience to internal and external customers.
• Perform all other duties and projects as assigned.

Skills

GIS

Database management

Visualization software

Graphic design

English communication

Education

Undergraduate degree program

Tools

Microsoft Office

Job description

Massachusetts Bay Transportation Authority (MBTA) seeks an Alternative Service Planner Co-Op to support service planning during Planned Rail Closures and for Private Fixed Routes. The role focuses on analyzing impacts, developing alternate service options, and preparing visuals and reports for stakeholders.

The co-op will work on Routes 712/713, 714, and 716, collaborate with multiple teams, and help monitor service performance through post-implementation reviews.