Transit Outreach Specialist: Field-Based Housing Navigator

brc; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time starting Day One

3+ weeks vacation

12 holidays

403(b) with employer match

Tuition assistance and career mobility

Wellbeing-focused team

Job summary

BRC is seeking an Outreach Specialist for its Transit Homeless Outreach program in New York City. This full-time, field-based role involves engaging individuals experiencing chronic homelessness and guiding them toward housing and wellness services.

You will conduct street-based outreach in transit areas, document interactions, and coordinate with partner agencies. A driver's license and willingness to travel across boroughs are required, with bilingual candidates encouraged.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver's license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication

Documentation

Interpersonal skills

Bilingual

Education

Bachelor's degree or equivalent experience

Tools

Basic computer skills

Job description

BRC is seeking an Outreach Specialist for its Transit Homeless Outreach program in New York City. This full-time, field-based role involves engaging individuals experiencing chronic homelessness and guiding them toward housing and wellness services.

You will conduct street-based outreach in transit areas, document interactions, and coordinate with partner agencies. A driver's license and willingness to travel across boroughs are required, with bilingual candidates encouraged.