Transit Outreach & Housing Navigator

Bowery Residents' Committee; New York (NY); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

403(b) with employer match

Tuition assistance

Career advancement opportunities

Job summary

Bowery Residents' Committee seeks an Outreach Specialist for the Transit Homeless Outreach team. This field-based role engages individuals facing chronic homelessness, guiding them to housing and services while documenting interactions and referrals.

The position suits early-career professionals in social work or public health, with shifts including day, evening, and overnight to meet client needs.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication

Documentation

Interpersonal skills

Driver's license

Education

Bachelor’s degree or equivalent experience

Job description

Bowery Residents' Committee seeks an Outreach Specialist for the Transit Homeless Outreach team. This field-based role engages individuals facing chronic homelessness, guiding them to housing and services while documenting interactions and referrals.

The position suits early-career professionals in social work or public health, with shifts including day, evening, and overnight to meet client needs.