Transit Fare Enforcement Specialist

DART (Dallas Area Rapid Transit); Dallas (TX); On-site; USD 43,902 - 72,438; Full time

Job summary

DART (Dallas Area Rapid Transit) is seeking a Police Sergeant to ensure valid customer fares on the DART rail system. Responsibilities include inspecting fares, issuing citations, and assisting customers with ticket purchases.

The ideal candidate will have a high school diploma, two years of customer service experience, and a valid Texas driver's license. This role requires physical activity and the ability to handle a variety of situations, including customer confrontations.

Qualifications

• Two years of heavy customer service experience, preferably in criminal justice.
• Valid Texas Driver's License with no serious driving violations.
• Pass the selection process including polygraph and psychological evaluations.

Responsibilities

• Inspect customer fares on DART rail system for validity and authenticity.
• Issue citations or warnings to customers without proper fare.
• Assist customers with using Ticket Vending Machines.

Skills

Customer service experience

Communication skills

Problem-solving skills

Physical fitness

Judgment in emergencies

Education

High school diploma or GED

Job description

DART (Dallas Area Rapid Transit) is seeking a Police Sergeant to ensure valid customer fares on the DART rail system. Responsibilities include inspecting fares, issuing citations, and assisting customers with ticket purchases.

The ideal candidate will have a high school diploma, two years of customer service experience, and a valid Texas driver's license. This role requires physical activity and the ability to handle a variety of situations, including customer confrontations.