Transit Fare Compliance Specialist

San Francisco Bay Area Rapid Transit District (BART); Oakland (CA); On-site; USD 52,000 - 63,000; Full time

Job summary

The San Francisco Bay Area Rapid Transit District (BART) is seeking Fare Inspection Officers (FIOs) to promote fare compliance and public safety across stations and trains. FIOs are non-sworn civilian members who engage with riders, conduct inspections, verify eligibility, and educate patrons on fare requirements.

Externals start at step 1 and the role requires strong communication, de-escalation, and policy interpretation skills, with a commitment to public service in a diverse environment.

Qualifications

• High school diploma or equivalent required.
• Two years of direct public contact experience.
• Ability to interpret regulations and explain policies to the public.

Responsibilities

• Promote fare compliance and public safety across BART stations and trains.
• Inspect fares and verify eligibility; issue citations as needed.
• Operate fare inspection equipment and maintain accurate records.

Skills

Interpersonal comm

De-escalation

Critical thinking

Situational awareness

Attention to detail

Policy interpretation

Public service

Education

High School diploma, GED or recognized equivalent

Job description

The San Francisco Bay Area Rapid Transit District (BART) is seeking Fare Inspection Officers (FIOs) to promote fare compliance and public safety across stations and trains. FIOs are non-sworn civilian members who engage with riders, conduct inspections, verify eligibility, and educate patrons on fare requirements.

Externals start at step 1 and the role requires strong communication, de-escalation, and policy interpretation skills, with a commitment to public service in a diverse environment.