Transit Dispatcher & Scheduler I

Centre Area Transportation Authority (CATA); State College (Centre County); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(a) plan

457 plan

Roth IRA

Health Savings Account

FSA

Life insurance

Disability insurance

EAP

Free gym membership

Free transit pass

PSLF program

Job summary

Centre Area Transportation Authority (CATA) is seeking an Operations Specialist I (Dispatcher/Scheduler) to help review schedules, optimize routes, and coordinate real-time adjustments with drivers to ensure reliable service for State College riders.

You will respond to inquiries, manage records, and solve problems on shifts, contributing to a safe and on-time transit network. The role offers a starting hourly wage with comprehensive benefits and PSLF eligibility.

Qualifications

• Excellent written and verbal communication skills.
• Strong problem-solving abilities to address route and schedule disruptions.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Collaborative mindset and ability to work with drivers, riders, and dispatch teammates.

Responsibilities

• Review schedules and optimize bus routes to meet rider needs.
• Communicate with drivers via phone or radio for real-time adjustments.
• Respond to customer inquiries and provide route information.
• Maintain accurate records and documentation to support operations.
• Identify issues and coordinate timely resolutions to keep services running smoothly.

Skills

Communication

Problem solving

Organization

Time management

Teamwork

Job description

Centre Area Transportation Authority (CATA) is seeking an Operations Specialist I (Dispatcher/Scheduler) to help review schedules, optimize routes, and coordinate real-time adjustments with drivers to ensure reliable service for State College riders.

You will respond to inquiries, manage records, and solve problems on shifts, contributing to a safe and on-time transit network. The role offers a starting hourly wage with comprehensive benefits and PSLF eligibility.