Transformation Programs - Front Office

SMBC Group; New York (NY); Hybrid; USD 67,000 - 88,000; Full time

Job summary

SMBC Group is seeking a role focused on end-to-end delivery for large-scale transformation programs. You will engage stakeholders across multiple divisions to ensure alignment on the target end state and ownership, monitor progress, and drive sustainability of outcomes.

The role emphasizes coordinating with subject matter experts, maintaining program milestones, and providing regular status reports. A hybrid work setup is described, with emphasis on collaboration across regions and teams.

Qualifications

• Knowledge of or interest in sales and trading.
• 1-3 years of Financial Services or related experience.
• Bachelor's Degree in quantitative discipline or related field required.

Responsibilities

• Manage end-to-end delivery for large-scale transformation programs.
• Coordinate with multiple business divisions to align on target end state.
• Monitor delivery and assess outcomes to ensure completeness and sustainability.
• Create and administer central tracking of stakeholders, scope, timing, resource requirements and deliverables.
• Prepare regular status reports and highlight risks to program management.

Skills

Sales & trading knowledge

Education

Bachelor's degree (quantitative)

Job description

SMBC offers a comprehensive compensation package for this role. The anticipated salary range for this role is between $67,000.00 and $88,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

Manage end-to-end delivery for large-scale transformation program or portfolio of programs. Engage stakeholders across multiple business divisions to ensure alignment and participation and agree on target end state and ownership. Monitor delivery throughout the life of the transformation effort and assess outcomes to ensure completeness and sustainability.

Role Objectives: Delivery

Support end-to-end delivery against large-scale transformation program or portfolio of programs. Create and administer central tracking of program stakeholders, scope, timing, resource requirements and deliverables. Leverage standardized templates and communication channels to monitor delivery against program milestones. Act as central coordinator of transformation office and facilitate execution of program deliverables. Liaise with subject matter experts throughout the organization to contribute as required. Monitor delivery throughout the life of the program and prepare regular status reports for program management. Highlight potential risks in terms of under-delivery, missed deadlines and/or budget overrun.

Role Objectives: Interpersonal

Seek out opportunities to raise profile with business stakeholders across the enterprise through timely and high quality support of transformation program deliverables. Act as liaison between program work-streams to promote coordination and awareness of over-arching transformation objectives. Prepare impact assessments of transformation program outcomes to socialize target end state with relevant process owners. Collect and summarize process owner feedback to inform refinements to target outcomes as necessary. Establish relationships with internal subject matter experts to facilitate involvement and contributions to program delivery. Align with transformation teams in other regions or disciplines to share best practice and collaborate on cross-divisional or cross-regional initiatives as appropriate.

Role Objectives: Expertise

Demonstrate an awareness of business stakeholder requirements and organizational context through comprehensive support of transformation deliverables. Leverage excellent organizational skills to centrally track and report program delivery on a continuous basis and update program managers and work-stream leads on program status. Employ communication skills to engage effectively with transformation program stakeholders including work-stream leads, business contacts, process owners and infrastructure partners. Regularly canvas business stakeholders and subject matter experts for input on program deliverables. Summarize feedback and highlight key takeaways for management review. Engage Six Sigma, lean and/or agile techniques as appropriate.

Qualifications and Skills

Knowledge of or interest in sales and trading in previous role

1-3 years of Financial Services or related experience

Bachelor's Degree ideally in quantitative discipline or related field required.

Employment and Accommodations

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].