Transfer Superior Court Case Manager - Piedmont Region

State of North Carolina; Raleigh (NC); On-site; USD 45,000 - 67,000; Full time

Job summary

The State of North Carolina is seeking a Transfer Superior Court Case Manager for the Piedmont Region. This role involves supporting court-involved youth through case management, coordinating appointments, and ensuring compliance with court orders. Candidates should possess a relevant degree and experience in juvenile justice. This full-time position offers competitive salary growth and state benefits, including health insurance and retirement plans.

Benefits

Paid vacation

Paid sick leave

Paid holidays

Retirement

Health insurance

Qualifications

• Experience with juvenile/family client population.
• Knowledge of factors contributing to juvenile delinquency.

Responsibilities

• Serve as a regional case manager for youth in Superior Court.
• Coordinate appointments and ensure transportation for youth.
• Maintain court records and documentation.

Skills

Case Management

Public Speaking

Behavioral Problems

Education

Bachelor's degree

Master's degree

Job description

Transfer Superior Court Case Manager - Piedmont Region

Transfer Superior Court Case Manager - Piedmont Region

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Description of Work

We are looking for candidates who have a passion for helping court-involved youth.

We are Working Together to Strengthen North Carolina’s Youth and Families!

This is a REPOST. Previous applicants are still under consideration and do not need to reapply.

This position is for Piedmont Region Court Services in Concord, NC.

Job duties for this position require driving a state vehicle. A valid driver’s license must be obtained by date of hire.

The Transfer Superior Court Case Manager is a Juvenile Court Counselor classification which enjoys annual salary increases with a step pay plan! Your initial salary is based on your total months of related education and experience above the minimum requirements (related Bachelor's degree and 24 months or equivalent combination of education and experience). As you gain related experience, not only will your pay continue to increase, but you may qualify for promotional opportunities as well. There are many opportunities for promotional advancement within Juvenile Justice!

Step

Related Education & Experience Months Over Minimum

Juvenile Court Counselor

NC09

0

0-11

$45,422

1

12-23

$48,374

2

24-35

$51,520

3

36-47

$54,868

4

48-59

$58,435

5

60-71

$62,233

6

72+

$66,278

What are the duties of a TSC Case Manager?

Work For These Positions Includes

• Serve as a regional case manager for youth whose legal case has been transferred to Superior Court (TSC)
• Coordinate appointments (court, medical, mental health, etc.) for youth on caseload
• Ensure transportation to and from court, and for release including but not limited to bond outs. Track courts dates, conditions of release, and ensure DJJ compliance with court orders and confinement.
• Monitor activities and progress during stay in juvenile facility including monitoring young person’s family and professional contacts
• Communicate with multi-disciplinary professionals to include, but not limited to, facility staff, directors/managers, court services staff, medical and mental health clinicians, education staff, transportation staff, legal/court personnel, etc.
• Serve as point of contact for families/guardians of youth on caseload
• Handle facility related supports such as telephone call lists, visitation lists
• Coordinate consent processes with the family for medical, mental health related needs
• Attend Court Hearings, when possible, to provide support to the young person and their family
• Provide in person check in meetings with the young person at the facility based on a schedule as identified by the Facilities Implementation Manager
• Provide updates on youths’ status during supervision with the Facilities Implementation Manager
• Maintaining extensive court records and documentation in a statewide online juvenile database
  
  

Work For These Positions Requires The Ability To

• Analyze facts and opinions objectively and impartially in evaluating situations and developing plans of action
  
  

This position will require frequent travel to juvenile facilities, provide transportation and supervision for juveniles to and from required destinations, and may require overnight travel. Work will require being on call.

Must Successfully Complete Criminal Justice Certification Requirements.

Projected coverage area; Subject to change

• Piedmont Region Area: Coverage for Cumberland Det, Guilford Det., Richmond Det, Rockingham YDC
  
  

We offer great Benefits!

This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator

About The Division Of Juvenile Justice

The Division of Juvenile Justice and Delinquency Prevention is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety. If you have a passion for making a difference in the lives of North Carolina's youth, we welcome you to be part of the team. To learn more about Juvenile Justice, please go to this LINK.

Knowledge, Skills And Abilities / Competencies

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Knowledge, Skills and Abilities (KSAs) listed below, along with the Minimum Education and Experience (E&E) are REQUIRED to qualify for this position. All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant’s potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. State Government Application Resources | NC Office of Human Resources

[Resumes may be attached as a supplement to the application but are not a substitution for a complete application.]

To qualify for this position, applicants must demonstrate ALL of the following KSAs:

• Knowledge of at least one of the following that contributes to an adolescent's development: family dynamics, group norms, behavioral problems, or challenges, and/or socioeconomic or psychosocial problems which impact juveniles.
• Knowledge of various factors that may contribute to juvenile delinquency.
• Experience using strategies or approaches to address behavioral, socioeconomic, and/or psychosocial problems.
• Experience with case management.
  
  

Management Preferences: These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.

• Experience with public speaking.
• Experience applying different counseling approaches and crisis intervention practices to a variety of situations.
• Knowledge of and/or experience working with a system of care
  
  

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

For more information about the about clarifying the E&E and/or requesting a transcript, click here.

Master's degree from an appropriately accredited institution and one year of experience in counseling or working with the juvenile/family client population and/or related human service case management experience;

or

Bachelor's degree from an appropriately accredited institution and two years of experience in counseling or working with the juvenile/family client population and/or related human service case management experience.

Click here to learn more about the requirements for Juvenile Justice Officer & Juvenile Court Counselor Certification

Supplemental and Contact Information

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.

Public Service Loan Forgiveness Program

For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Transcripts

• Degrees and transcripts must be received from appropriately accredited college or university.
• Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education.
• International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members.
  
  

Military Experience

• Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.
• Applicants seeking National Guard Preference:
• A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).
• A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22.
  

The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions

If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification.

Per NC General Statute 143B-1209.54, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click "Application Status." If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Ariana Garcia at [e-mail]

#JJ

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

To qualify for this position, applicants must possess the required "Minimum Education and Experience" AND all "Knowledge, Skills and Abilities" listed on the job posting. I understand that my application MUST include a complete work history in the "Work Experience" section, all education in the "Education" section, and credentials in the "Certificates and Licenses" section. I understand that a resume is NOT a substitute for completing the sections listed above. Also, I understand that Supplemental Questions are part of the application and the answers are used in the screening process; all questions must be answered completely and accurately.

• Yes, i Understand.
  
  

02

Please Choose The Option That Describes Your Citizenship Status

• I am a United States citizen.
• I am a Naturalized citizen.
• I am none of the above.
  
  

03

This is a certified position and requires the selected candidate to complete and pass Criminal Justice Standards Division requirements. If selected, I certify that I have read and understand these requirements: I must be a United States citizen; be at least 20 years old; must have a valid drivers' license; must have a Bachelor's degree from an accredited institution; must have or be able to obtain certification as a Juvenile Justice Court Counselor; I must pass a criminal background check; I must pass a drug screening test; I must pass a psychological test; I must pass a sexual risk screening test; and I must pass a physical exam with or without accommodation. (NOTE: Answering "No" to this question will result in your application being withdrawn from further consideration for this position.)

• Yes
• No
  
  

04

Have you ever been charged with a Felony, including a charge(s) that have been expunged?

• Yes
• No
  
  

05

If you answered "Yes", please indicate the specific charge(s) and list date(s) of the charge(s). If convicted, please list the date of the conviction(s). If given Probation, indicate when Probation ended.

06

Do you have any Class B Misdemeanor convictions within the last five years, including expunged charges?

• Yes
• No
  
  

07

If you answered "Yes", please indicate the specific charge(s) and list date(s) of the conviction(s). If given Probation, indicate when Probation ended.

08

In the five (5) years preceding the date of this application, have you pled guilty to, entered a plea of no contest or been convicted of Driving While Impaired (DWI) or Driving Under the Influence (DUI)?

• Yes
• No
  
  

09

Which of the following is the highest level of education you have COMPLETED?

• I have a Bachelor's degree or will be graduating within 90 days.
• I have a Master's degree or will be graduating within 90 days.
• I do not have at least a Bachelor's degree.
  
  

10

Are you able to work on-call hours, weekends and holidays on a rotating basis and be able to work a variable work schedule to meet the needs of juveniles and their families?

• Yes
• No
  
  

11

Do you currently possess a valid driver's license in any state?

• Yes
• No
  
  

12

Are you able to perform physical activities such as restraining, controlling and conducting defensive techniques, if properly trained?

• Yes
• No
  
  

13

Please check all of the areas that you have experience addressing with the client population. *Note: Must have experience with at least one of the below areas.

• Family Dynamics
• Group Norms
• Behavioral Problems or Challenges
• Socioeconomic or psychosocial problems which impact juveniles
• No experience
  
  

14

If you have experience with any of the areas in the previous question, please describe your experience in detail. If you do not, please type "N/A."

15

Do you have experience addressing various factors that may contribute to juvenile delinquency?

• Yes
• No
  
  

16

If you answered YES to the previous question, please describe your experience in detail. If you answered NO, please type "N/A."

17

Do you have experience with case management?

• Yes
• No
  
  

18

If you answered YES to the previous question, please describe your experience in detail. If you answered NO, please type "N/A."

19

Management Preference: Please select each area in which you have experience.

• Experience with public speaking.
• Experience applying different counseling approaches and crisis intervention practices to a variety of situations.
• Knowledge of and/or experience working with a system of care.
• No experience.
  
  

20

If you have experience with any of the areas in the previous question, please describe your experience in detail. If you do not, please type "N/A."

21

Did a current DPS employee, who is NOT an immediate family member, refer you to this job posting? (NOTE: The term "immediate family" includes wife, husband, mother, father, brother, sister, son, daughter, grandmother, grandfather, grandson and granddaughter. Also included is the step-, half- and in-law relationships based on the listing in this definition.)

• Yes
• No
  
  

22

If you responded "yes" to the question above, please give the first and last name(s) of EACH DPS employee who referred you to this job posting. If known, please also include their email address(es) and division(s) within DPS where they work (e.g. State Highway Patrol, Juvenile Justice, etc.).

• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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