Transfer Station Operations & Customer Service Technician

Mat-Su Borough — Public Works; Talkeetna (AK); Hybrid; USD 36,000 - 56,000; Full time

Job summary

Mat-Su Borough — Public Works is seeking a front desk and scale house clerk to support landfill and transfer station operations. You will handle customer service, process funds, and verify loads while adhering to policies and safety guidelines.

The role requires strong communication, cash handling, and detail orientation, with a 7:30am–5:30pm schedule across transfer sites in the Northern Region, including Talkeetna. Weekend work may be required.

Qualifications

• High School diploma or equivalent.
• Three years of experience in the occupational field.
• Customer service, cash handling, strong communication, and attention to detail.
• Must be able to work alone and with others; weekend availability.
• Possession of or ability to obtain a valid Alaska driver's license; must be at least 19 with one year of driving experience.
• HAZWOPER certification or ability to obtain within six months from date of hire.
• Must pass pre-employment background check, drug screen, and physical; Hepatitis B vaccination series and Tdap vaccination (or signed declinations).

Responsibilities

• Greets and directs customers to disposal areas and explains disposal guidelines.
• Receives payments and records transactions daily; prepares bank deposits.
• Secures money and facility according to SOP.
• Maintains office, scale house, transfer station, and equipment; cleans and inspects daily.
• Schedules site maintenance as needed.
• Provides training to new staff and temporary employees.
• Coordinates container pickup with contractor; tracks container transports.
• Monitors container levels and redistributes refuse as needed.
• Performs collection of special waste materials and initial spill cleanup.
• Develops and maintains reports and logs, copies and restocks flyers, and handles filing.
• Performs related duties.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Teamwork

Independent work

Weekend availability

Education

High School diploma

Job description

Mat-Su Borough — Public Works is seeking a front desk and scale house clerk to support landfill and transfer station operations. You will handle customer service, process funds, and verify loads while adhering to policies and safety guidelines.

The role requires strong communication, cash handling, and detail orientation, with a 7:30am–5:30pm schedule across transfer sites in the Northern Region, including Talkeetna. Weekend work may be required.