Transfer Specialist

Service Corporation International; La Feria (TX); On-site; USD 36,000 - 50,000; Full time

Job summary

Service Corporation International is seeking a Transfer Specialist to safely manage the care, removal, and transport of deceased, collaborating with team members to ensure compliance with policies. You will drive company vehicles, maintain vehicle cleanliness, and assist families with compassion, while entering transfer details into our proprietary software.

On-call weekends and nights may be required. The role requires physical ability to lift up to 75 pounds and a valid driver's license with a

Qualifications

• High school diploma or equivalent required.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally.
• Valid driver’s license with good driving record and customer interaction experience.

Responsibilities

• Transfer deceased safely to perform first call transfers according to laws and policies.
• Drive company vehicles, maintain cleanliness, and assist with moving caskets.
• Enter transfer information into proprietary software and follow chain-of-custody procedures.
• Interact with families professionally and empathetically.

Skills

Customer interaction

Driving

Heavy lifting

Safety compliance

Basic computer skills

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates.The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.JOB RESPONSIBILITIESTransfersSafely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identificationCooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and proceduresFor home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impressionEnters deceased event information into proprietary software according to company proceduresTransports caskets to airports, care centers, or funeral homes; assists with moving casketsVehicle MaintenanceWashes, vacuums, and cleans vehicles ensuring vehicle is presentableFuels vehicles as necessaryFollows safety guidelines and expenditure processesMaintains personal protective and transfer supplies in vehicles including cleaning productsIdentifies vehicle engine or operating issues to management; drives vehicles for repair or inspectionminimum RequirementsEducationHigh School Diploma or equivalentLicensesCurrent state/province issued driver’s license with an acceptable driving recordExperienceAt least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferredKnowledge, Skills and AbilitiesAbility work schedule to support business needs including weekends and nightsAbility to work on-call weekends, nights and holidays rotationAbility to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 poundsAbility to drive in hazardous, heavy traffic, and weather conditionsBasic computer skills requiredWORK CONDITIONSWork EnvironmentWork indoors and or outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredComply with Field dress code policyWork PosturesFrequent, continuous periods of time standing, up 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageLifting, pushing, pulling up to 75 poundsWork HoursWorking beyond “standard” hours as the need arisesLocal travel up to 100% using company vehiclePostal Code: 78559Category (Portal Searching): OperationsJob Location: US-TX - La Feria