Transfer Credit Specialist

James Madison University; Harrisonburg (VA); On-site; USD 44,000 - 47,000; Full time

Job summary

James Madison University is seeking a Transfer Credit Specialist to join the Office Of The Registrar in Harrisonburg, VA. This full-time role focuses on reviewing transcripts for eligible transfer credits and processing requests for continuing students.

The position involves updating the Transfer Credit Equivalency guide using TES, posting non-traditional credits, and running queries to maintain data integrity. Requires strong organizational skills and confidentiality.

Qualifications

• Knowledge of Microsoft Office applications.
• Ability to handle a large volume of work and maintain confidentiality.
• Ability to work independently but seek direction as needed.
• Ability to serve constituents in a personable and efficient manner.

Responsibilities

• Reviews student transcripts for eligible transfer credits.
• Processes transfer credit requests for continuing students.
• Updates the Transfer Credit Equivalency guide using TES.
• Posts non-traditional academic credit via the Office of Admissions.
• Runs queries and maintains transfer data integrity.

Skills

Microsoft Office

Volume management

Confidentiality

Independent work

Constituent service

Tools

TES

Job description

Working Title

Transfer Credit Specialist

State Role Title

Education Support Specialist II

Position Type

Full-time Staff (Classified)

Position Status

Full-Time

FLSA Status

Non-Exempt: Eligible for Overtime

College/Division

Student Academic Success

Department

100177 - Office Of The Registrar

Pay Band

3

Pay Rate

Pay Range

Specify Range or Amount

$44,000 - $47, 323

Is this a JMU only position?

No

Is this a grant-funded position?

No

Is this a Conflict of Interest designated position?

No

Beginning Review Date

11/16/2026

About JMU

At James Madison University (JMU), we’re more than just a publicly funded institution - we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. Why Work at JMU? We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing: Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually. Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs. Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System. Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support. Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information

The Office of the Registrar at James Madison University is seeking a highly motivated individual to join the office as the Transfer Credit Specialist.

Duties and Responsibilities

• Assists with the process of reviewing student transcripts for eligible credit.
• Processes transfer credit requests for continuing students.
• Assists in updating the Transfer Credit Equivalency guide using TES (Transfer Evaluation System).
• Assists with non-traditional academic credit posting including Advancement Placement, International Baccalaureate, and others via the Office of Admissions.
• Run queries and maintain transfer data integrity.

Qualifications

Required Qualifications:

• Knowledge of Microsoft Office Applications.
• Ability to handle and prioritize a large volume of work.
• Ability to maintain confidentiality of student record.
• Ability to work independently but seek advice and direction from supervisor as needed.
• Ability to serve constituents in personable and efficient manner.

Additional Considerations:

• Knowledge of university and office policies and procedures.
• Knowledge of functionality of student administration system.
• Knowledge/understanding of system setup as related to work tasks.

Conditions of Employment

Employment is contingent upon the successful completion of a criminal background check. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: [phone].

Reasonable Accommodation

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at [phone] or [e-mail]. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.