Transfer Credit Evaluator

The California State University; San Jose (CA); On-site; USD 57,000 - 81,000; Full time

Job summary

San José State University is seeking a Transfer Credit Evaluator in the Office of the Registrar to evaluate, post, and manage undergraduate transfer credits in accordance with CSU regulations and policies. The role supports degree progress and student success by guiding students, faculty, and campus partners through credit evaluation and policy interpretation, including non-traditional credits.

Strong communication, attention to detail, and experience with PeopleSoft or similar systems are

Qualifications

• Evaluate domestic and international transcripts, transfer coursework, dual-enrollment credit, AP, CLEP, IB, military credit, and other forms of non-traditional credit.
• Post transfer credits in PeopleSoft with unit and grade adjustments, GPA recalculations, and coding.
• Review course descriptions and articulation information to determine course equivalencies and new rules.
• Resolve discrepancies and provide accurate guidance on policies and procedures.
• Collaborate with colleges and departments while coordinating with Enrollment Management during high-volume periods.

Responsibilities

• Evaluate domestic and international transcripts and transfer credits including AP, CLEP, IB, military credits.
• Post and update transfer credit in PeopleSoft, including adjustments and GPA recalculations.
• Review course descriptions to determine equivalencies and advise on articulation rules.
• Resolve credit discrepancies and provide guidance on policies and procedures to students and staff.
• Serve as liaison to designated colleges and campus partners during busy processing periods.

Skills

Transcript evaluation

PeopleSoft knowledge

Communication with constituents

Attention to detail

Customer service

Microsoft Office

Policy explanation

Data accuracy

Education

Bachelor’s degree in a related field

Two years of professional experience in student services or related field

Master’s degree may substitute for one year

Tools

PeopleSoft

TES

OnBase

C-ID

ASSIST

Job description

Job Summary

The Office of the Registrar is seeking a Transfer Credit Evaluator to evaluate, process, and post undergraduate transfer credit in accordance with CSU regulations, university policies, articulation agreements, and established procedures. This position supports accurate academic records, timely degree progress, student orientation, and student success by providing clear guidance to students, faculty, staff, and campus partners.

Key Responsibilities

• Evaluate domestic and international transcripts, transfer coursework, dual-enrollment credit, AP, CLEP, IB, military credit, and other forms of non-traditional credit


• Post and update transfer credit in PeopleSoft, including unit and grade adjustments, GPA recalculations, grade forgiveness, repeat validations, and Associate Degree for Transfer coding


• Review course descriptions and articulation information to determine course equivalencies and recommend new transfer-credit rules


• Resolve transfer-credit discrepancies and provide accurate, timely, and student-centered guidance regarding academic records, policies, and procedures


• Serve as a subject-matter resource and liaison to designated colleges and departments while collaborating with Enrollment Management and campus partners during high-volume processing periods

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner


• General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices


• Ability to analyze and evaluate transcripts and academic records from domestic and international institutions


• Familiarity with academic record systems (e.g., PeopleSoft, TES, OnBase, etc.).


• Knowledge of course articulation practices and academic credit standards (semester/quarter unit conversion, GPA calculation, course equivalency)


• Strong skills in evaluating non-traditional credit such as military credit, AP, CLEP, IB, and credit by exam


• Proficiency in Microsoft Office (Word, Excel, Outlook); ability to manage digital records and databases


• Ability to explain complex academic policy and credit evaluations clearly to students, faculty, and staff


• Strong written and verbal communication skills for drafting correspondence and presenting technical evaluations


• Professional customer service skills with a collaborative mindset


• High attention to detail and accuracy when processing data and determining degree applicability


• Strong judgment in applying academic regulations to individual cases (e.g., waivers, substitutions, exceptions)

Required Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field


• Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience

Preferred Qualifications

• An Earned Bachelor’s Degree


• Two (2) to three (3) years of experience in higher education, enrollment services, transfer credit evaluation, academic advising, curriculum services, registrar functions, or a related area


• Experience interpreting academic policies, degree requirements, transfer credit, or curriculum information


• Experience with articulation systems such as ASSIST, TES, C-ID, PeopleSoft, or comparable higher education technologies


• Experience coordinating projects, maintaining complex databases, or managing operational processes involving multiple stakeholders

Compensation

Classification: Student Services Professional II

Anticipated Hiring Range: $5,083/month

CSU Salary Range: $5,083/month - $7,228/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to [e-mail].

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Jeanne Clery Disclosure of Campus Security Policy and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at [e-mail].

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at [e-mail].

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.