Transfer Coordinator

Aam Llc; Tempe (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

AAM LLC is seeking a Transfer Coordinator in Tempe, AZ to manage homeowner ownership transfers, deeds, escrow checks, and invoices. You will support homeowners post-close and coordinate with title companies to ensure timely processing and accurate records.

The role requires strong data-entry skills, excellent customer service, and ability to multitask in a fast-paced environment, using MS Office and various databases.

Qualifications

• Experience in admin support with heavy data entry in a fast-paced environment.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities to meet deadlines.
• Proficiency with Microsoft Office and general computer systems.
• Ability to work with title companies and homeowners.

Responsibilities

• Provides direct support to buyers after close of escrow.
• Coordinates transfers and ensures deadlines are met across departments.
• Manages builder-to-owner and resale files.
• Transfers ownership in accounting database using deed records.
• Sets up accounts for new owners and generates invoices.
• Processes ledger adjustments on various deeds and related documents.
• Conducts title company research to verify information.
• Maintains adherence to deadlines and high-volume workflow.
• Delivers customer service to homeowners and title companies.
• Notifies managers of trustee deeds, fines and balances.
• Handles reimbursements for transfer fees and overpayments.
• Updates procedures in collaboration with the Department Manager.
• Performs other duties as assigned.

Skills

Customer service

Multitasking

Detail oriented

Communication

Team collaboration

Education

High School diploma or higher

Tools

Microsoft Office Suite

Job description

AAM Corporate Office
Tempe, AZ 85282, USA

Description

Ready to put your organization skills and attention to detail to work?

Join AAM as a Transfer Coordinator! You’ll play an important role in creating smooth, accurate property ownership transitions for homeowners by managing incoming deeds, escrow checks, invoices, and payment coupons. We’re looking for someone who is organized, dependable, and committed to providing exceptional service. Join a respected leader in HOA management and become part of a team dedicated to serving communities across the country.

Position Summary

Primarily responsible for conducting the transfer of ownership of homeowners by managing the incoming deeds, escrow checks, and invoice/payment coupons.

Position Responsibilities

• Provides direct support to buying homeowners after close of escrow.
• Partners with the Department Manager to ensure properties in need of transference are completed within deadlines.
• Manages Builder to Owner and Resale files.
• Transfers ownership within accounting database by utilizing recorded deed.
• Sets up accounts for new owners.
• Generates new homeowner invoices/payment coupons.
• Processes ledger adjustments on trustee’s deeds, quit claim deeds, agreement for sales, etc.
• Ensures all necessary information is present through internet and title company research.
• Maintains strict adherence to community and company deadlines.
• Provides customer service to homeowners and title companies.
• Notifies community managers and legal department of trustee’s deeds, fines and high account balances.
• Processes check requests to reimburse AAM for transfer fees and homeowners for overpayments.
• Assists Department Manager by updating procedures for the position when needed.
• Performs other related duties as directed.

Knowledge, Skills and Abilities

• Excellent customer service skills.
• Ability to multitask, and prepare and process large amounts of incoming deeds, escrow checks and invoice/payment coupons while being detail oriented.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs such as Microsoft Office Suite and learn new database systems, internet and e-mail systems.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

• Utilizing a computer in an office setting.

Qualifications

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Education

High School or better.

Experience

Required

2 years:

Experience working in an administrative support role with heavy data entry experience in a fast-paced environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.